Title: Class ‘getid3_handler’ not found
Last modified: October 14, 2020

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# Class ‘getid3_handler’ not found

 *  Resolved [LeadStar](https://wordpress.org/support/users/leadstar116/)
 * (@leadstar116)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/class-getid3_handler-not-found-2/)
 * Hello,
 * I am getting a fatal error( Class ‘getid3_handler’ not found in /home/webkul/
   www/webkul-mainsite/wp-includes/ID3/module.audio.ac3.php on line 18 ) on New 
   Relic.
 * Here’s the screenshot: [https://www.screencast.com/t/gJR7s7yf](https://www.screencast.com/t/gJR7s7yf)
 * Please let me know how I can fix this.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/class-getid3_handler-not-found-2/#post-13538551)
 * Hi [@leadstar116](https://wordpress.org/support/users/leadstar116/),
 * From the screenshot shared it points out the error occurs as the class “getid3_handler”
   isn’t present in module.audio.ac3.php file.
 * The error points to the WordPress core file. And in general, could occur if the
   installation of WP got corrupted.
 * Could we know whether you tried re-installing WordPress core files ie /wp-admin
   and /wp-includes directory to ensure the issue isn’t due to any missing WP core
   flies?
 * Could you also please double-check whether the content of module.audio.ac3.php
   is the same as the following WP Core file:
    [https://build.trac.wordpress.org/browser/tags/5.5.1/wp-includes/ID3/module.audio.ac3.php](https://build.trac.wordpress.org/browser/tags/5.5.1/wp-includes/ID3/module.audio.ac3.php)
 * If you still notice the issue specifically with Smush enabled then could you 
   also please point out the host and the server the website is running so that 
   we could have a better idea regarding on what else such issue would occur.
 * Looking forward to your response. Have a nice day ahead.
 * Kind Regards,
    Nithin
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/class-getid3_handler-not-found-2/#post-13562777)
 * Thank you for using Smush. We are going to close this ticket for now because 
   we have not heard from you in a while. If you still need support we can reopen
   the thread.
 * Cheers,
    Predrag

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Class ‘getid3_handler’ not found’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/class-getid3_handler-not-found-2/#post-13562777)
 * Status: resolved