Support » Plugin: BackWPup - WordPress Backup Plugin » Class ‘Aws\S3\S3Client’ not found

  • Resolved javadev

    (@javadev)


    12-Jul-2019 22:49:52] WARNING: include(/app/wp-content/plugins/backwpup/vendor/composer/../aws/aws-sdk-php/src/Aws/S3/S3Client.php): failed to open stream: No such file or directory
    [12-Jul-2019 22:49:52] WARNING: include(): Failed opening ‘/app/wp-content/plugins/backwpup/vendor/composer/../aws/aws-sdk-php/src/Aws/S3/S3Client.php’ for inclusion (include_path=’/app/wp-content/plugins/backwpup/vendor/pear/archive_tar:/app/wp-content/plugins/backwpup/vendor/pear/console_getopt:/app/wp-content/plugins/backwpup/vendor/pear/http_request2:/app/wp-content/plugins/backwpup/vendor/pear/mail_mime:/app/wp-content/plugins/backwpup/vendor/pear/mail_mime-decode:/app/wp-content/plugins/backwpup/vendor/pear/net_url2:/app/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/app/wp-content/plugins/backwpup/vendor/pear/pear_exception:.:/app/.heroku/php/lib/php’)
    [12-Jul-2019 22:49:52] ERROR: Exception caught in Error: Class ‘Aws\S3\S3Client’ not found
    [12-Jul-2019 22:49:53] 2. Trying to send backup file to S3 Service …
    [12-Jul-2019 22:49:53] WARNING: include(/app/wp-content/plugins/backwpup/vendor/composer/../aws/aws-sdk-php/src/Aws/S3/S3Client.php): failed to open stream: No such file or directory
    [12-Jul-2019 22:49:53] WARNING: include(): Failed opening ‘/app/wp-content/plugins/backwpup/vendor/composer/../aws/aws-sdk-php/src/Aws/S3/S3Client.php’ for inclusion (include_path=’/app/wp-content/plugins/backwpup/vendor/pear/archive_tar:/app/wp-content/plugins/backwpup/vendor/pear/console_getopt:/app/wp-content/plugins/backwpup/vendor/pear/http_request2:/app/wp-content/plugins/backwpup/vendor/pear/mail_mime:/app/wp-content/plugins/backwpup/vendor/pear/mail_mime-decode:/app/wp-content/plugins/backwpup/vendor/pear/net_url2:/app/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/app/wp-content/plugins/backwpup/vendor/pear/pear_exception:.:/app/.heroku/php/lib/php’)
    [12-Jul-2019 22:49:53] ERROR: Exception caught in Error: Class ‘Aws\S3\S3Client’ not found
    [12-Jul-2019 22:49:53] 3. Trying to send backup file to S3 Service …
    [12-Jul-2019 22:49:53] WARNING: include(/app/wp-content/plugins/backwpup/vendor/composer/../aws/aws-sdk-php/src/Aws/S3/S3Client.php): failed to open stream: No such file or directory
    [12-Jul-2019 22:49:53] WARNING:

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support duongcuong96

    (@duongcuong96)

    Hi @javadev
    Please try removing the plugin directory (wp-content/plugins/backwpup) and manually install it by download latest version here: https://downloads.wordpress.org/plugin/backwpup.3.6.10.zip
    Then from your site dashboard -> plugins -> add new -> upload the downloaded archive.
    It should works!

    Thread Starter javadev

    (@javadev)

    Hi,

    Thank you for workaround. But update inside wordpress is not working.

    Kind regards, Valentyn

    Plugin Support duongcuong96

    (@duongcuong96)

    Hi @javadev
    Sorry about the delayed response, I still believe there are files/directories missing there, so that why AWS library was not loaded and you got a fatal error.
    Could you please manually install the plugin as I said before or using FTP to upload?

    Thread Starter javadev

    (@javadev)

    I updated plugin manual. It helped.

    When I tried to download saved backup zip archive – nothing happened.

    Plugin Support duongcuong96

    (@duongcuong96)

    Hi @javadev
    when the issue happens, do you see anything in the browser console?
    Also, could you please give me your server info(BackWPUp -> Settings -> Infomation tab)
    Thank you!

    Plugin Support duongcuong96

    (@duongcuong96)

    @javadev

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://wordpress.org/support/plugin/backwpup/reviews/

Viewing 6 replies - 1 through 6 (of 6 total)
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