Title: Clarification
Last modified: July 3, 2017

---

# Clarification

 *  Resolved [itsrenu](https://wordpress.org/support/users/itsrenu/)
 * (@itsrenu)
 * [9 years ago](https://wordpress.org/support/topic/clarification-4/)
 * Hi
 * First of all, this is a great plugin. I installed it on my wordpress dashboard
   and it authenticates using the QR code successfully.
 * This is my first time playing around with the plug-in. I am trying to set this
   up in my website so that when someone tries to login to my website, they could
   use the app instead of entering their credentials. My site is an ecommerce store
   and it has a login page. But then after installing the plug-in, it does not display
   QR code in the website for my site subscribers to login. Am I doing something
   wrong here?
 * Thanks
    Renuka B

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [LumberHack](https://wordpress.org/support/users/lumberhack/)
 * (@lumberhack)
 * [9 years ago](https://wordpress.org/support/topic/clarification-4/#post-9286749)
 * Hi Renuka,
 * Which e commerce plugin are you using ? Is it Woo Commerce ? Also do you have
   any plugins or code modifying the contact form ? Please share a url here with
   us and we’ll investigate this for you.
 * Regards
    Jude
 *  [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [9 years ago](https://wordpress.org/support/topic/clarification-4/#post-9287209)
 * Showing scan codes on the WooCommerce login area (and not only the WordPress 
   login page) is a feature of Keyy Premium – [http://getkeyy.com/buy/](http://getkeyy.com/buy/)–
   is that the issue?
 * David
 *  Thread Starter [itsrenu](https://wordpress.org/support/users/itsrenu/)
 * (@itsrenu)
 * [9 years ago](https://wordpress.org/support/topic/clarification-4/#post-9288602)
 * Hi Jude
 * The URL is “theinfinitecreations.com”.
 * No there was no custom CSS code written on the website.
 * Thanks for looking into this issue
 * Regards
    Renuka
 *  [LumberHack](https://wordpress.org/support/users/lumberhack/)
 * (@lumberhack)
 * [9 years ago](https://wordpress.org/support/topic/clarification-4/#post-9295410)
 * Hi again [@itsrenu](https://wordpress.org/support/users/itsrenu/)
 * Looks like you are using WooCommerce on the site and that requires a Premium 
   license to work. Please visit the link David shared to get a copy if you want
   to use it with this site.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Clarification’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/keyy_b55212.svg)
 * [Keyy Two Factor Authentication (like Clef)](https://wordpress.org/plugins/keyy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/keyy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/keyy/)
 * [Active Topics](https://wordpress.org/support/plugin/keyy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/keyy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/keyy/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [LumberHack](https://wordpress.org/support/users/lumberhack/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/clarification-4/#post-9295410)
 * Status: resolved