Support » Plugin: Tracking Code for cj.com (on WooCommerce checkout) » CJ Event variable reports back empty

  • Hi

    Unfortunatley I seem to be geting the same error the CJEvent on my lemonlunar.co.uk site the CJevent is passing back as empty

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  • Plugin Author Russell

    (@russelljamison)

    Do you have everything filled out on this page:

    http://wordpressoverwatch.com/screenshot-cj-com.png

    If so, I think there might be a conflict with one of the other plugins one the website. Can you send me either a backup of your website, or send the credentials to your website, to russell@wp-overwatch.com, and I’ll take a look at why the plugin isn’t compatible with your website.

    Plugin Author Russell

    (@russelljamison)

    Hi pizzadirect,

    When cj.com sends people to their website, they should be clicking on a URL that looks something like lemonlunar.co.uk/shop?cjevent=”xxx”. As long as cj.com originally attached the cjevent to that URL, then it will be included in the tracking code.
    I have pushed out an updated that makes this process case-insensitive. I don’t know if that matters or not, but if that doesn’t fix things, then can you schedule a meeting with me at https://tickets.wp-overwatch.com/#phone-call, and we can do a screenshare to try to figure out why your website isn’t capturing the cjevent variable.

Viewing 2 replies - 1 through 2 (of 2 total)
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