Title: CIM Sync Issue
Last modified: March 20, 2026

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# CIM Sync Issue

 *  Resolved [nitecheric](https://wordpress.org/support/users/nitecheric/)
 * (@nitecheric)
 * [1 month, 4 weeks ago](https://wordpress.org/support/topic/cim-sync-issue/)
 * Hi,
 * I have a question regarding CIM behavior.
 * When I delete a customer profile or payment profile in the Authorize.net CIM 
   dashboard, the saved card for the customer still appears under **My Account →
   Payment Methods** on the website. It doesn’t get removed.
 * Likewise, if I delete a saved card from the customer side (Payment Methods page),
   the corresponding profile remains in the CIM section on Authorize.net.
 * Is this the expected behavior, or should these actions be synchronized between
   both sides?
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [mrbpatel](https://wordpress.org/support/users/mrbpatel/)
 * (@mrbpatel)
 * [1 month, 4 weeks ago](https://wordpress.org/support/topic/cim-sync-issue/#post-18858245)
 * Hello,
 * Thank you for your question.
 * Currently, this synchronization functionality is not implemented in our plugin,
   so changes made in Authorize.Net CIM and the WooCommerce “My Account → Payment
   Methods” section do not automatically reflect on each other.
 * However, we understand the importance of keeping both sides in sync. We are planning
   to add this feature in our upcoming release, which is expected to be available
   early next week.
 * Thank you for your patience and understanding. Please feel free to reach out 
   if you have any further questions.
   Best Regards
 *  Thread Starter [nitecheric](https://wordpress.org/support/users/nitecheric/)
 * (@nitecheric)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/cim-sync-issue/#post-18861329)
 * Hi,
 * I appreciate your prompt reply.
 * Please keep me updated once that feature is implemented on a new version.
 * Thank you!
 *  Plugin Support [Jignesh](https://wordpress.org/support/users/jigneshmpatel/)
 * (@jigneshmpatel)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/cim-sync-issue/#post-18862311)
 * Hello,
   We have included a fix for the issue you reported in this version (1.0.9.1):
   [Download Link](https://drive.google.com/file/d/1VZMFSv0K9Mn078jJQ2RQXEGh68s3EUEn/view?usp=sharing)
 * Please try this and let us know how it works for you 
 * Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [CIM](https://wordpress.org/support/topic-tag/cim/)

 * 5 replies
 * 3 participants
 * Last reply from: [Jignesh](https://wordpress.org/support/users/jigneshmpatel/)
 * Last activity: [1 month, 3 weeks ago](https://wordpress.org/support/topic/cim-sync-issue/#post-18862311)
 * Status: resolved