Title: CIM not working
Last modified: August 21, 2016

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# CIM not working

 *  Resolved [czeller](https://wordpress.org/support/users/czeller/)
 * (@czeller)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cim-not-working/)
 * I have an authorize.net account with CIM, and am using the Authorize.net CIM 
   payment gateway. When my customers try to use their saved credit cards, it does
   not work. I can see that their authorize.net CIM profiles have cards saved for
   them, but when they try to pay with them, it never works. We get no error message
   from your plugin, it just reloads the same page.
 * My java console shows no errors during the process.
 * Can you help?
 * [http://wordpress.org/plugins/wp-e-commerce/](http://wordpress.org/plugins/wp-e-commerce/)

Viewing 1 replies (of 1 total)

 *  [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/cim-not-working/#post-4381973)
 * This is currently being looked into. It appears something may have changed with
   CIM
 * At this time there is no further info and no estimate when this may be resolved.
 * I suggest keeping an eye on the getshopped blog page since that is where it will
   be announced when it’s fixed.
 * Regards
    Edward

Viewing 1 replies (of 1 total)

The topic ‘CIM not working’ is closed to new replies.

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## Tags

 * [CIM](https://wordpress.org/support/topic-tag/cim/)

 * 1 reply
 * 2 participants
 * Last reply from: [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/cim-not-working/#post-4381973)
 * Status: resolved