Chrome Pay missing

Resolved MrFent37
(@mrfent37)

6 years, 3 months ago

I tried testing the Chrome pay feature with the new 4.0 version, all seems to work fine with the form and everything, but when I press the final button to place the order, it gives me an error, and then woocommerce tells me that my billing information is missing. When the chrome window pops up, there is no billing field, just shipping field.

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author royho
(@royho)

6 years, 3 months ago

Can you please paste a screenshot of what you see when on your payment request sheet popup right before you click to pay?

Thread Starter MrFent37
(@mrfent37)

6 years, 3 months ago

https://screencast.com/t/n2Xa7yq0RRt

When I click the pay button, I get:

https://screencast.com/t/TuHeHxIgis

as well as:

https://screencast.com/t/MXhwechQR

Plugin Author royho
(@royho)

6 years, 3 months ago

Can you please create a dummy product and disable shipping for that product and run through the same steps and let me know if you’re now able to go through?

Thread Starter MrFent37
(@mrfent37)

6 years, 3 months ago

Ok when I did that, the shipping field went away, but there was no billing field and I still got the same error.

Plugin Author royho
(@royho)

6 years, 3 months ago

Hmmm strange was hoping it would isolate the issue of when shipping is enabled. I am obviously not seeing this issue on my test site but I will investigate more on it.

Plugin Author royho
(@royho)

6 years, 3 months ago

When you click on “Pay” did it ask you for the credit card CVC number or it went straight to the error?

Thread Starter MrFent37
(@mrfent37)

6 years, 3 months ago

It did ask for the CVC, which I entered.

Plugin Author royho
(@royho)

6 years, 3 months ago

What WC version are you using and do you have some sort of custom field plugin?

Plugin Support Doug – a11n
(@dougaitken)

Automattic Happiness Engineer

6 years, 2 months ago

Hi @mrfent37

I haven’t been able to replicate a failed Chrome Payment like this.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,

Viewing 9 replies - 1 through 9 (of 9 total)

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