Title: Chrome issues Last modified: August 22, 2016 --- # Chrome issues * Resolved [jono_39](https://wordpress.org/support/users/jono_39/) * (@jono_39) * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/) * I’m finding that it’s not working on Chrome, but seems to be fine on Safari and Firefox. * Running multisite 3.9.2 on Wpengine servers with SSL certificate across the network. * [https://wordpress.org/plugins/user-switching/](https://wordpress.org/plugins/user-switching/) Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [John Blackbourn](https://wordpress.org/support/users/johnbillion/) * (@johnbillion) * WordPress Core Developer * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228375) * Have you updated from a previous version of User Switching? If so, did it work correctly before? * What happens when you try to switch? Do you get any errors? * Thread Starter [jono_39](https://wordpress.org/support/users/jono_39/) * (@jono_39) * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228500) * Yes I did update from a previous version and it did work correctly before. * I’m hosting my multisite network on wpengine and strangely it works fine on my staging server which was pushed from my live site. * I don’t get any errors, just doesn’t work. * Thread Starter [jono_39](https://wordpress.org/support/users/jono_39/) * (@jono_39) * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228502) * The only difference between live and staging is that staging has no cache and no SSL, but again, works fine on staging. * Plugin Author [John Blackbourn](https://wordpress.org/support/users/johnbillion/) * (@johnbillion) * WordPress Core Developer * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228520) * Thanks. I’ve had another user report an issue too. I’ll look into it in the next day or so. * Thread Starter [jono_39](https://wordpress.org/support/users/jono_39/) * (@jono_39) * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228543) * So, it seems to work perfectly on Firefox 31.0 for mac * Everything but “Switch off” works on Safari 7.0.6 * Barely anything works on Chrome 37.0.2062.94 * Plugin Author [John Blackbourn](https://wordpress.org/support/users/johnbillion/) * (@johnbillion) * WordPress Core Developer * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228601) * Do you have any other plugins active which may be interfering with the login process or interfering with cookies on your site? Or are you running any funky browser extensions? I can see no reason this would break in Chrome and Safari but be fine in Firefox. * Thread Starter [jono_39](https://wordpress.org/support/users/jono_39/) * (@jono_39) * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228606) * I have tested it against all the other plugins I’m running and didn’t find any that conflicted. I also disabled all the browser extensions I use and it did not solve the issue. * Plugin Author [John Blackbourn](https://wordpress.org/support/users/johnbillion/) * (@johnbillion) * WordPress Core Developer * [11 years, 8 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228611) * I’m afraid I’m at a loss as to what to suggest. I can’t even think of anything you could try. If it works fine in Firefox then that means the issue can’t be server-side, and it can’t be related to your SSL setup. It could be a caching issue, but I would still expect you to see the issue in all browsers. * My only guess would be that there is some sort of network issue causing User Switching’s cookies to not get sent, but even then I would expect it to affect all browsers. * If you like, you can send over the credentials for an admin account on the site( [email address here](https://johnblackbourn.com/about)) and I’ll take a look when I’ve got some free time. * [jjacobs_amg](https://wordpress.org/support/users/jjacobs_amg/) * (@jjacobs_amg) * [11 years, 6 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228696) * I’ve noticed the same issue on a WPEngine hosted multisite. It definitely seems to be a caching issue, but I believe it’s a browser cache related issue and not related to WPEngine’s cache. I say this because I have had it work in Chrome before, but after working for a certain period of time it would stop working. The same happened with Firefox. When I first brought up Firefox, it worked just fine, then after a while it stopped. I eventually opened up an private window in Firefox and it was working just fine. * Perhaps the solution would involve blocking browsers from caching data associated with User Switching and finding a way to confirm that the plugin’s cookies do in fact get sent. Unfortunately that’s not my forte. * Aside from that issue, great plugin! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Chrome issues’ is closed to new replies. * ![](https://ps.w.org/user-switching/assets/icon.svg?rev=3193956) * [User Switching](https://wordpress.org/plugins/user-switching/) * [Frequently Asked Questions](https://wordpress.org/plugins/user-switching/#faq) * [Support Threads](https://wordpress.org/support/plugin/user-switching/) * [Active Topics](https://wordpress.org/support/plugin/user-switching/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/user-switching/unresolved/) * [Reviews](https://wordpress.org/support/plugin/user-switching/reviews/) ## Tags * [browser support](https://wordpress.org/support/topic-tag/browser-support/) * [chrome](https://wordpress.org/support/topic-tag/chrome/) * 9 replies * 3 participants * Last reply from: [jjacobs_amg](https://wordpress.org/support/users/jjacobs_amg/) * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/chrome-issues-2/#post-5228696) * Status: resolved