Support » Plugin: MailChimp List Subscribe Form » Chrome and Explorer issues

  • Hi my “Classic” embedded subscription form when viewed in Chrome 29.0.1547.22 dev and Explorer 8.1 is not showing up correctly.


    In Chrome the subscribe button is larger and the text is serif and black, plus there is no line space between the button and the “last name” field. Also the title of the form is smaller and the email field is squashed with the “e” in email covered by a tiny box. Finally the colour of the “required” astrix is black and not red.

    In Explorer the form initially looks fine but when you type your name in the “Name” field, the bottom half of the text is cut off. After you fill all the information in and click on the subscribe button, the first window opens that asks you to check your email and you check the email and click on the “return to our website” you go back and the form then changes to what it looks like in Chrome!

    In Firefox and Safari it looks and works correctly.

    I’ve seen this issue now with several other WordPress sites I’ve created. I have had resort to create the button to link to a regular form rather than the embedded form. I’m curious if this is a major issue with WordPress in general or if there something else going on?

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  • I give up, once again I’m going with the link to a form instead. Too bad it would be great if the embeded code would just simply work on all browsers, but alas I think it’s not going to happen…too many variables.

    Hey Squabster,

    Thanks for posting. Sorry to hear about the issues that you’re experiencing with MailChimp’s forms. In your post, it sounds like you may have been using the Classic Embed Form, rather than the MailChimp List Subscribe Form. I’m afraid that in the scope of this forum, we’re only able to provide Support in regards to issues that are specific to the plugin’s form, so we wouldn’t be able to provide assistance in formatting the embed code form. If I’m mistaken and you were utilizing the MailChimp List Subscribe Plugin, if you’d like, would you be able to re-enable the plugin then post back here?

    In noting our limited support for the embed code form, it sounds like some of the issues that you were running into may have been a result of perhaps some conflicts with the existing CSS on the page (for example, the required field color and the “e” issue). To identify CSS conflicts, the best bet would be to use a tool like Firebug or ‘inspect element’ in Chrome to try and narrow down the source of those issues, then add CSS code to address those conflicts by targeting those elements. If you have any questions in regards to the plugin, feel free to post back and we’d be happy to take a closer look!

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