Support » Plugin: Data Tables Generator by Supsystic » Choose colors on tablet

  • Resolved Marc Bijl

    (@newoceans)


    Hi there!

    First things first: thnx for this stunning plugin, it’s just fab, and I think it’s gonna save my ass! 😉

    Backend is very user friendly, responsiveness is great (as far as I can see for now), and editing works fab on tablet!

    Question though… On my iPad (running Safari) I’m trying to choose colors for the background of certain cells. Clicking the button shows the color picker. However, after that, nothing happens… I can’t choose a color.

    Apart from that: keep up the good work!

    • This topic was modified 1 year, 2 months ago by Marc Bijl. Reason: added browser used

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @newoceans
    We tried to reproduce your problem on our testing servers and didn’t have any luck

    Please contact us through our 
    internal support.
    We will help you to solve the problem.

    You tried to reproduce on testing servers? Did you guys also try on a real iPad?

    The thing is: the color picker shows up, but when pressing somewhere with my finger to choose a color, or swiping across the color palette with my finger to change to another color, nothing happens. No color gets chosen, the palette is still there, but nothing happens…

    Plugin Author supsystic

    (@supsysticcom)

    @newoceans,

    You tried to reproduce on testing servers? Did you guys also try on a real iPad?

    Test on test servers with iPad
    Please make a screenshot or video. I have a suspicion that you forget to change the Alpha channel
    If this does not help, please contact the internal support.

    What is Alpha channel, and how do I change it?

Viewing 4 replies - 1 through 4 (of 4 total)
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