Support » Plugin: WooCommerce PDF Invoices & Packing Slips » Chinese characters in the PDFs don’t show up correctly

  • Resolved Alaa Rihan

    (@alaa-rihan)


    Hi,

    We have Chinese customers who fill the order info and addresses in Chinese but it seems theses characters show as empty squares in the invoice and packing slip PDFs.

    I can send you a sample file for what I get to your email if you want to check yourself.

    Best Regards

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  • Plugin Support kluver

    (@kluver)

    Hi @alaa-rihan,

    Some languages (Japanese, Chinese, etc.) are not supported by the default font included with the plugin, in this case a custom font is required. Here you can read how to install a custom font: Using custom fonts

    For our paying customers (Professional or Premium Templates) we also have a Chinese language pack available that is plug-and-play, no coding required.

    I hope this answers your question.

    With kind regards,

    Michael

Viewing 1 replies (of 1 total)
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