Title: Child Theme Not loading Correctly Last modified: August 21, 2016 --- # Child Theme Not loading Correctly * [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/) * Hi, I have a multi-domain hosting account. I installed WordPress on 2 sites using Fantastico,then the hosting provider installed Softaculous and I installed WordPress on the third site using it. I have 3 sites online.When I try to create the child themes for these sites they don’t work properly. According to WordPress rules the child theme should be uploaded to /public_html/wp-content/themes.But when create a new directory for the child theme and put the style.css file there, it doesn’t even show into the site’s dashboard-Appearance-Themes-Installed Themes. When I install it into the /public_html/varsha-desserts-n-cakes-classes.com/wp- content/themes(varsha-desserts-n-cakes-classes.com is one of the sites I am trying to install the child theme),it shows in the dashboard. But when I Activate it, it doesn’t load the site correctly.The site appears all stretched over the screen etc. etc. I have tried this with the themes-“bouquet”and “weaver-ii”.But the result is the same. What is the problem with it?Unless I install the child themes correctly I don’t want to customize the sites,as all the changes will be lost once the themes get updated. * Thanks for reading my problem.Please help me in understanding whats the problem here. * Thanks a ton for support. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/child-theme-not-loading-correctly/page/2/?output_format=md) [→](https://wordpress.org/support/topic/child-theme-not-loading-correctly/page/2/?output_format=md) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954288) * You can download a pre-made Twenty Twelve child theme from [here](http://quirm.net/themes/twenty-twelve-child/). See if that works for you. * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954303) * Thanks semi,for your jet response.I’ll try and update the post according to the results I get. * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954305) * Sorry,esmi. * [Thoughtlife](https://wordpress.org/support/users/thoughtlife/) * (@thoughtlife) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954308) * I’ve had a similar issue with the Custom Community Theme, I’m unable to get the child theme to upload completely. It appears in the dashboard as a ‘broken theme’. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954309) * **[@thoughtlife](https://wordpress.org/support/users/thoughtlife/)** – please start your own thread for help with a different theme/issue. * For that theme, use the theme’s forum: * [http://wordpress.org/support/theme/custom-community#postform](http://wordpress.org/support/theme/custom-community#postform) * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954426) * Hi,esmi, I tried it with the twenty-eleven child theme you provided the link for,but it doesn’t work correctly just like the other 2 themes. What can be the problem? Thanks for your support. * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954427) * I wrote to my hosting provider and the technical support’s reply was this; “ Thank you for your patience. * I have checked that ”style.css” import URL is correct for the child theme. On further checking the wordpress forum posts, I could infer that the child theme folder should be within ‘/wp-content/themes/my-child-theme’ not inside current theme folder. Please move the child theme folder and check if the issue is still persisting. If it doesn’t, please check the following forum post to modify the import URL in style.css. * —– http://wordpress.org/support/topic/child-themes-not-working-properly —– Also please note that this kind of issues should be dealt with the assistance of wordpress support as they will be in a better position to assist you better. In case any changes are to be made from our end, please do not hesitate to contact us. We shall be glad to assist you in resolving the issue.”>[http://wordpress.org/support/topic/child-themes-not-working-properly](http://wordpress.org/support/topic/child-themes-not-working-properly) —– * Also please note that this kind of issues should be dealt with the assistance of wordpress support as they will be in a better position to assist you better. In case any changes are to be made from our end, please do not hesitate to contact us. We shall be glad to assist you in resolving the issue. * Thank you” * What am I needed to do? _[Moderator’s note: Please do NOT post everything in bold letters **]**_ * [Krishna](https://wordpress.org/support/users/1nexus/) * (@1nexus) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954429) * > …the child theme folder should be within ‘/wp-content/themes/my-child-theme’ > not inside current theme folder. Please move the child theme folder * Where did you upload the child theme? If it is inside any other theme’s folder it will not work. Just install it (from your dashboard) as you would install any other theme and activate it. Or, as suggested by your hosting provider just move it to the folder named _themes_. * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954430) * I placed it in the main wp-content/themes folder as well,but through ftp. How shall I install it through dashboard?a s a zip file?Because if I upload only the style.css file,where will it be placed.It should be placed inside the child theme folder. Thanks * [Krishna](https://wordpress.org/support/users/1nexus/) * (@1nexus) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954432) * Do you find a child theme in your installed themes (uploading only style CSS file is not enough)? If not, just download a child theme as **esmi** suggested from here: [http://quirm.net/themes/twenty-twelve-child/](http://quirm.net/themes/twenty-twelve-child/) * After that, go to your dashboard (appearance > themes) and install it and activate it. It will work. * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954435) * I did it and the result is still the same. 🙁 * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954436) * You can see the result here. [http://varsha-desserts-n-cakes-classes.com/](http://varsha-desserts-n-cakes-classes.com/) * [Krishna](https://wordpress.org/support/users/1nexus/) * (@1nexus) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954439) * It’s the Weaver II theme. Do you find Twenty Twelve child theme in your installed themes? Did you activate it? * Thread Starter [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * (@ambika-poddar) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954444) * Yes,I have tried to install it from the file esmi provided and the result is same. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/#post-3954445) * Is this where you are putting it? * ``` themes twentytwelve twentytwelvechild style.css (new one for the child themea) ``` Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/child-theme-not-loading-correctly/page/2/?output_format=md) [→](https://wordpress.org/support/topic/child-theme-not-loading-correctly/page/2/?output_format=md) The topic ‘Child Theme Not loading Correctly’ is closed to new replies. ## Tags * [child theme](https://wordpress.org/support/topic-tag/child-theme/) * 21 replies * 5 participants * Last reply from: [Ambika Poddar](https://wordpress.org/support/users/ambika-poddar/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/child-theme-not-loading-correctly/page/2/#post-3954475) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics