For starters: Anyone who helps thanks in advance; this is my first time using WordPress and I'm not really a coder.
Meat and Potatoes: I created a child theme for my site http://www.Workcraft.net. On that child theme I created a custom CSS Stylesheet as well as a custom Header.php (which I uploaded through FTP). I have enabled the 2012-child theme and I have put (what I think) are the necessary lines of code in the child-theme for it to work with the parent theme. None of the changes are going through. I called technical support for my website and they told me to contact someone here and state this: It appears wordpress is ignoring the files that are located under the child theme, it’s not even finding them. Not even parsing through/loading them. Not a problem with php. The lines of code written by tech support to check the php have been denoted.
In case the changes I desire are not clear through my code I'll do my best to explain what I'd like my site to look like-- I'd like the Header to be an image (the one that's in the header.php code --> http://i.imgur.com/AVXXmFW.gif) and, with regards to the CSS stylesheet, I'd like to replace the word "Earth" on the menu with an icon (the code for which is in the stylesheet) as well as change the thickness of the menu bar and the thickness and placement of some of the menu items themselves.
I know there have been many issues with child themes and their various interactions, so, I apologize if this topic is beating a dead horse. I'm afraid I don't know enough to do anything other than pick up a stick and beat the poor thing myself. Again, Thanks for the help.