Support » Theme: AccessPress Store » Child theme and parent theme look different

  • You can see my website here.

    Here is what the website should look like.
    Here is what the website looks like when I activate child theme.

    Notice how in the link with the 2nd image the slideshow that you see in the first screenshot is missing. This only happens when I activate child theme. Whenever I activate the main theme the slideshow appears on the website again. Why would this happen? How do I fix this? Help is appreciated.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi there,

    Than you for writing in,

    The child theme is created to secure the customization, so you need to set again for the child theme. It does not contain any settings from your parent them you have to do settings for the child theme.

    Thank you!!

    @amritshrestha Hi thank you for replying back to me. I have changed everything in the child theme to look like the parent theme and it works great however I have a question.

    If I need to edit the accesspress-functions.php file that is in the wordpress editor would any changes I make to that file be updated and removed when wordpress or the theme updates even though I have child theme active? I cannot find accesspress-functions.php in wordpress editor when child theme is active.

    Also I changed the name of my website under settings- general however the site name still shows in my browser tab as Winsun USA and not Winsun Canada. I have already cleared my history, cookies, and cache and even tried private browsing and it still displays the wrong site name and tagline. I checked under appearance- customize and found customize- general setting- site identity and also changed my site title and tagline in there but the tagline and title do not update on my website either. Any ideas? Thanks I appreciate the help.

    HI there,

    Thank you for writing in,

    If you want to make a change from your child theme then you need to create the same file name in the same direction and also if you want to add functions in the theme via child theme then you can create the new file or create the same file name to replace the feature. It must be located in the same direction and also enqueue in the child theme functions.php file.

    Please check the enqueue function in the child theme because it is a little bit different.

    Thank you!!

    @amritshrestha Thank you again for reaching back out to me. I will do the steps to create the same file and have it added into the child theme. Now the last thing we are having issues with is this. Notice the screenshot right under where it says Canada and new products you see the grey bar with the two black buttons on the right.

    It is missing from the bottom part of the screenshot. This bar only goes missing when we activate child theme. When we activate the main theme the bar shows up. We have already checked all our wordpress settings and could not find the proper problem or fix for this. We believe this is due to the body tag having an additional apwidget_title class. Not sure how to fix that.

    Hi there,

    Apology for the late response,

    Could you please provide us with your site URL so that we can check your issue and provide you with the proper solution for this.

    Thank You!!

    @amritshrestha The link was posted above in the original posting. winsunusa.com

    HI there,

    We have checked your site but we did not find any issues. your site looks fine.

    Thank you!

    @amritshrestha I am sorry but the issue is there. Here is what the website looks like with parent theme activated- Parent theme

    Here is what it looks like with child theme activated- Child theme
    Notice in the second screenshot as I labeled everything that the 2 black arrow boxes are missing from the child theme along with that grey bar that has a red line underneath. I am not sure why that is or how to fix it. The black boxes and grey bar only go missing when child theme is active.

    • This reply was modified 1 year, 1 month ago by johnnyr860.
    • This reply was modified 1 year, 1 month ago by johnnyr860.

    Hi there,

    Thank you for writing back,

    The theme does not have such design, please check this screenshot of our demo site and also you can check on this demo site of the theme https://demo.accesspressthemes.com/accesspress-store/

    Thank you!!

Viewing 9 replies - 1 through 9 (of 9 total)
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