chekout page problem
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hi,
Thank you for your awesome plugin, in the checkout page If there are more than two gateway, the purchase total part is zero and error message is ‘Your cart is empty’.
why it is occurred?
please help me
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Could you please provide me with a copy of your System Info located at Downloads > Tools > System Info?
yes Of course,
### Begin System Info ###— Site Info
Site URL: http://eversell.ir
Home URL: http://eversell.ir
Multisite: No— Hosting Provider
Host: DBH: localhost, SRV: eversell.ir
— User Browser
Platform: Windows
Browser Name: Firefox
Browser Version: 46.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; rv:
46.0) Gecko/20100101 Firefox/46.
0— WordPress Configuration
Version: 4.5.3
Language: en_US
Permalink Structure: /%postname%/
Active Theme:
Show On Front: posts
ABSPATH: /home/eversell/public_html/
Remote Post: wp_remote_post() does not work
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive— EDD Configuration
Version: 2.5.12
Upgraded From: None
Test Mode: Disabled
Ajax: Enabled
Guest Checkout: Enabled
Symlinks: Disabled
Download Method: Direct
Currency Code: RIAL
Currency Position: after
Decimal Separator: .
Thousands Separator: ,
Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs— EDD Page Configuration
Checkout: Valid
Checkout Page: http://eversell.ir/checkout/
Success Page: http://eversell.ir/checkout/purchase-confirmation/
Failure Page: http://eversell.ir/checkout/transaction-failed/
Downloads Slug: /downloads— EDD Gateway Configuration
Enabled Gateways: زرینپال
Default Gateway: زرینپال— EDD Tax Configuration
Taxes: Disabled
Tax Rate: 0
Display On Checkout: Not Displayed
Prices Include Tax: No— Must-Use Plugins
— WordPress Active Plugins
Accelerated Mobile Pages: 0.7
All In One SEO Pack: 2.3.8
Attachment Files Importer: 0.3.0
Breadcrumb NavXT: 5.3.1 (needs update – 5.4.0)
Contact Form 7: 4.4.1 (needs update – 4.4.2)
Easy Digital Downloads: 2.5.12 (needs update – 2.6.5)
Easy Digital Downloads – Free Download: 0.2.0
Math Captcha: 1.2.6
Media from FTP: 9.22 (needs update – 9.23)
Relevanssi: 3.5 (needs update – 3.5.3)
Sibapal Payment Plugin For WordPress: 1.0.0
Similar post-title checker: 1.0.0
Simple Wp Sitemap: 1.1.2 (needs update – 1.1.4)
Subscribe2: 10.21
Theme My Login: 6.4.4 (needs update – 6.4.5)
User Posts Per Page: 1.0.1
VigLink: 1.0.4
W3 Total Cache: 0.9.4.1
WordPress Importer: 0.6 (needs update – 0.6.1)
wp-jalali: 5.0.0
WP-PageNavi: 2.90 (needs update – 2.91)
WP Attachment Export: 0.3.3
WP Statistics: 10.1
ZarinPal for EDD: 1.0— WordPress Inactive Plugins
Hello Dolly: 1.6
— Webserver Configuration
PHP Version: 5.4.45
MySQL Version: 5.6.30
Webserver Info: Apache— PHP Configuration
Safe Mode: Disabled
Memory Limit: 256M
Upload Max Size: 16M
Post Max Size: 32M
Upload Max Filesize: 16M
Time Limit: 300
Max Input Vars: 1000
Display Errors: N/A— PHP Extensions
cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed— Session Configuration
EDD Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On### End System Info ###
the second gateway is Sibapal Payment plugin that I disabled it from gateway configuration. Notes that it previously had no problem!
thanksCould you please update to the latest version of EDD and let me know if that resolves the problem?
I do it, but not changing occurred!
Ok now please disable PHP sessions by adding this to your wp-config.php file:
define( 'EDD_USE_PHP_SESSIONS', false );
Does that fix it?
merci pippin khan,
The problem was resolved, but why did this happen?(previously no problem!)
Also, is this code does not cause problems in other sectors?
thanks for your support!Glad to hear it!
That problem typically comes from hosting account configurations. The snippet I gave you instructs Easy Digital Downloads to use an alternate method for storing cart data.
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