Support » Plugin: WooCommerce » Checkout Spinning when change is made

  • Resolved ahp549

    (@ahp549)


    I’ve searched the forums but can’t find this exact problem. If I change quantity, or remove a item from cart, there’s a spinning circle that never stops. I have to refresh the page. I wouldn’t expect users to know to do this. Checkout works fine as long as nothing changes in the cart. Thanks in advance for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    It looks like something is conflicting with WooCommerce here. Here’s how to test:

    First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Best,

    Ross

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)
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