Title: “Checkout Response Error”
Last modified: October 31, 2018

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# “Checkout Response Error”

 *  Resolved [WP Butler WordPress Support](https://wordpress.org/support/users/wpbutler/)
 * (@wpbutler)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/checkout-response-error/)
 * Hi,
 * I’m reaching out regarding a vague error with the zipPay plugin.
    When customers
   on a clients website checkout using zipPay, the zipPay overlay appears, then 
   a message box appears with the error “Checkout response error”.
 * The public and private keys on the WordPress backend and the zipMoney merchant
   account are verified to be the same.
 * Please give some direction on this issue.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Zip Co Limited](https://wordpress.org/support/users/zipmoney/)
 * (@zipmoney)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/checkout-response-error/#post-10901800)
 * Hi [@wpbutler](https://wordpress.org/support/users/wpbutler/),
 * Apologies for the belated response and sorry you are experiencing an issue with
   the Zip plugin.
 * If you are you still experiencing this issue, we would be happy to help you resolve
   it straight away.
 * If you could please send us an email to [integrations@zip.co](https://wordpress.org/support/topic/checkout-response-error/integrations@zip.co?output_format=md)
   with the following details, we will work with you to get you up and running with
   Zip asap.
 * – business name
    – website URL – brief description of the issue (so we can match
   it to this message)

Viewing 1 replies (of 1 total)

The topic ‘“Checkout Response Error”’ is closed to new replies.

 * ![](https://ps.w.org/zipmoney-payments-woocommerce/assets/icon-256x256.png?rev
   =2583821)
 * [zipMoney(Zip Co) Payments Plugin for WooCommerce](https://wordpress.org/plugins/zipmoney-payments-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/zipmoney-payments-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/zipmoney-payments-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/zipmoney-payments-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/zipmoney-payments-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Zip Co Limited](https://wordpress.org/support/users/zipmoney/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/checkout-response-error/#post-10901800)
 * Status: resolved