Title: Checkout Problem after update
Last modified: January 11, 2017

---

# Checkout Problem after update

 *  [usapress](https://wordpress.org/support/users/usapress/)
 * (@usapress)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/checkout-problem-after-update/)
 * Hi, We are using the payflow 2.0 and now after the most recent plugin update 
   after a customer enters all their info and hits the ‘place order’ button, the
   page auto scrolls up like it always does, but the text saying that “thank you,
   your order has processed” is missing. This causes the customer to think that 
   their order did not process and they go back down and hit the place order button
   again , etc, etc ,. The orders do get placed though. We just had 7 orders show
   up for the same product because the customer kept going back and hitting the 
   button, and we had to go in and void all but one. Any help would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [livefreshjuice](https://wordpress.org/support/users/livefreshjuice/)
 * (@livefreshjuice)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/checkout-problem-after-update/#post-8642206)
 * Same problem on our site!
 * We always get the note after clicking “buy now”: “Error processing checkout.Please
   try again.”
 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/checkout-problem-after-update/#post-8644535)
 * [@usapress](https://wordpress.org/support/users/usapress/), Are you running any
   sort of caching / CDN services in WordPress or on the server directly? Please
   make sure to clear those out completely after updating things as there could 
   be cached files causing problems.
 * [@livefreshjuice](https://wordpress.org/support/users/livefreshjuice/), that 
   doesn’t sound like the same problem at all. You should really submit your own
   ticket for that sort of thing. The first step would be to check the log files,
   though, for an actual error code.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Checkout Problem after update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paypal-for-woocommerce_dce4f5.svg)
 * [PayPal for WooCommerce](https://wordpress.org/plugins/paypal-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paypal-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paypal-for-woocommerce/reviews/)

## Tags

 * [problem after update](https://wordpress.org/support/topic-tag/problem-after-update/)

 * 2 replies
 * 3 participants
 * Last reply from: [angelleye](https://wordpress.org/support/users/angelleye/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/checkout-problem-after-update/#post-8644535)
 * Status: not resolved