Support » Plugin: WooCommerce » Checkout prefilled with another visitor’s data

  • Resolved melissaurbuck

    (@melissaurbuck)


    Hi. I am having a weird issue that I can’t seem to figure out. I have customers emailing me that when they view the checkout page, they are seeing another’s customer’s address, phone, and email prefilled in the forms.

    I was not able to replicate this on my laptop but I was able to see it myself on mobile.

    I use WP Rocket, and added the pages to Never Cache, even though it should auto detect, and it is recurring.

    Thank you for any help, this is a huge privacy issue that I’d like to rectify ASAP!!

    The page I need help with: [log in to see the link]

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  • Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    This is always a caching issue on the site. Your checkout page is being cached, either by a plugin like wp rocket, or by your host/server side.

    Once this is fixed, then customer details won’t be duplicated on the page.

Viewing 1 replies (of 1 total)
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