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[resolved] Checkout page refreshes only (33 posts)

  1. global411
    Member
    Posted 1 year ago #

    All works until checkout is clicked page just refreshes.
    did all the old posts for the shipping, mandatory fields and such.
    not to impressed as this is a new setup ans does not even work out of the box,

    any fixes out here in 2013 to solve the posting to a payment gateway.

    Thx,
    Erick

    http://wordpress.org/plugins/wp-e-commerce/

  2. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    Hello Erick

    You are using 2013? and only the store plugins? and still have trouble with checkout?

    Have you tried using the manual test payment method? This will help determine if your payment methods settings are wrong.

    If you are able to checkout completely with manual payment you need to double check your payment options details.

    If you are still unable to checkout have a look at your checkout page settings in the admin. see what you may have set as mandatory.

    If you provide a link to the site it might help

    Regards
    Edward

  3. global411
    Member
    Posted 1 year ago #

    Hello,

    Sorry meant for the year 2013 for updated fixes,
    yes the test payment goes though fine and I get the confirmation email.

    the USPS shipping calculation also appears to be fine, but when I add on the authorize.net or paypal it just refreshes.

    Thx for the reply,
    Erick

  4. global411
    Member
    Posted 1 year ago #

    also any way to get the text box input field for the "Enter your email address" to be a longer more characters input box ?

  5. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    Typically if you are able to complete the manual test everything is working fine. If when you try to use a.net or paypal you have a problem it's most often due to incorrect settings. Double check that your account details are properly entered.

    Also try Paypal without a.net enabled and then try a.net without paypal enabled this might help identify where the problem is.

    As for the text field you could try the following edit 400 to the width you want to use.

    input.text[title^="billingemail"]
    width:400px!important;

    Regards
    Edward

  6. global411
    Member
    Posted 1 year ago #

    thx for that,
    yes the billing is refreshing as the cc info was empty but notthing
    was saying because it was empty, no you forgot a field message.

    as for the text filed, would that be in the wpsc-shopping_cart_page.php ?
    as all I can find is

    <?php
    }elseif( $wpsc_checkout->checkout_item->unique_name == 'billingemail'){ ?>

  7. global411
    Member
    Posted 1 year ago #

    <?php
    }elseif( $wpsc_checkout->checkout_item->unique_name == 'billingemail'){ ?>
    <?php $email_markup =
    "<div class='wpsc_email_address'>
    <p class='" . wpsc_checkout_form_element_id() . "'>
    <label class='wpsc_email_address' for='" . wpsc_checkout_form_element_id() . "'>
    " . __('Enter your email address', 'wpsc') . "
    </label>
    <p class='wpsc_email_address_p'>
    <!--<img src='https://secure.gravatar.com/avatar/empty?s=60&d=mm' id='wpsc_checkout_gravatar' />-->
    " . wpsc_checkout_form_field();

    if(wpsc_the_checkout_item_error() != '')
    $email_markup .= "<p class='validation-error'>" . wpsc_the_checkout_item_error() . "</p>";
    $email_markup .= "</div>";
    }else{ ?>

    or maybe somewhere in here.

  8. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    You would add the code I provided to your style sheet it's CSS

  9. global411
    Member
    Posted 1 year ago #

    like this ?

    input.text[title="billingemail"]
    width:400px!important;
    }

    li.widget_wp_shopping_cart ul {
    list-style-image: none !important;
    list-style-type: none !important;
    }

  10. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    missing the open brace

    like this

    input.text[title="billingemail"]{
    width:400px!important;
    }
  11. global411
    Member
    Posted 1 year ago #

    Ya, thx. :-)

    now just need to figure out why Authnet 2.0 is not working when
    I just made the new ID and key on there site, but I am NOT sure it is the 2.0

  12. global411
    Member
    Posted 1 year ago #

    with the other authorize net setup the AIM/CIM one, how to NOT show the echeck ? I did not check the box so...

  13. global411
    Member
    Posted 1 year ago #

    all new KEY and ID with AuthorizeNet and I still get

    The merchant login ID or password is invalid or the account is inactive. -

    Any thoughts ? I use the same in Zencart, works fine for years.

  14. beatsgt
    Member
    Posted 1 year ago #

    I am having a similar problem. My site has used WP E-Commerce successfully for a long time. Something has broken within the last week - and I have not made any edits.

    http://bateyfarms.com/gift-baskets/

    My checkout page is also "refreshing" when the purchase button is clicked. I am using PayPal Payments Standard 2.0. My last successful order was placed on 12/3. I have an incomplete order on 12/4 and now customers are telling us that nothing happens when they click 'purchase'. I have tested it with the test gateway and it is doing the same thing. Both the test gateway and PayPal checkouts worked as of a month ago when I tested after updating.

  15. global411
    Member
    Posted 1 year ago #

    Hello Hello, is most important to get the gateways going :-)

  16. global411
    Member
    Posted 1 year ago #

    how do I add images to the payment gateways, such as the paypal payment shows the paypal logo, I want to do the same for the credit cards and manual payments but see no place to add the logo url.

    Thx,
    Erick

  17. CowboyFrank
    Member
    Posted 1 year ago #

    beatsgt, have you tried this solution?

  18. beatsgt
    Member
    Posted 1 year ago #

    Thanks, CowboyFrank - I will give it a shot this weekend and report my results.

  19. beatsgt
    Member
    Posted 1 year ago #

    Sadly, that solution did not fix my issue. Not sure what else to try.

  20. Clay Bitner
    Member
    Posted 1 year ago #

    I ran into the same issue, and it was a result of the shipping state input being disabled so that the select box was was visible, but the check to see whether to get the value of the input or select box didn't take into account the disabled property on the input.

    If you change line 56 in wp-content/plugins/wp-e-commerce/wpsc-core/js/wp-e-commerce.js to the following, it should fix your problem:
    if( billing_state_input.length && ! billing_state_input.hasClass('intra-field-label') && ! billing_state_input.attr('disabled') ){

  21. cjsmiff
    Member
    Posted 1 year ago #

    Hi Clay,
    Many thanks for that but it still didn't fix my issue.

  22. Edward
    Member
    Plugin Author

    Posted 1 year ago #

    Have you tried upgrading to the latest? A new version was just released.

  23. beatsgt
    Member
    Posted 1 year ago #

    The update did not correct the issue for me. Page still refreshes while attempting to complete checkout.

    What baffles me is that I made no changes at all when this stopped working - no upgrades or updates, no new plugins - nothing. It just magically stopped working? I've since updated to new wordpress version and new store version. Is it possible that something isn't working with PayPal and so the store isn't leaving the checkout page?

  24. beatsgt
    Member
    Posted 1 year ago #

    Hmm... even crazier is that it is working on a separate site I'm using it with. http://hooptown.net/store

    That checkout does have special questions. Haven't performed the update on that one yet. Tested the special checkout questions with my http://bateyfarms.com/gift-baskets/ store and it didn't resolve the issue.

  25. tim92109
    Member
    Posted 6 months ago #

    Are you people idiots? The issue isn't solved and it's been 10 months, yet this post says [resolved]. Thanks for making me waste my time reading all these posts to find nothing other some other idiots talking about images on the checkout and stuff that doesn't pertain to the page refreshing. I see this type of behavior way too much with WordPress plugins and WordPress support. C'mon people... step it up!

  26. Edward
    Member
    Plugin Author

    Posted 6 months ago #

    Tim92109 wp.org does not provide any method for knowing what posts have been replied to or not. Setting them as resolved serves 2 purposes.

    It allows us to know it's been responded to.

    The information / solution offered at the time of the original posting was resolved however another question has been asked post resolution that may or may not be resolved. Regardless if you feel it fixes your specific issue that may or may not be entirely related (most of the time not related). This is why we make it clear to post individually in our initial read me topic.

    Sorry but this is how it works not by our choice.

    If you feel you're not getting enough attention on the free forum there is a paid 1 on 1 service offered. The free service is provided by the overall user base and doesn't come with any guarantee that your specific issue can be resolved.

    We try to provide as much coverage as possible and like previously pointed out piggy backing topics is not advised and often only leads to confusion.

    Name calling also does not help your case.

  27. Edward
    Member
    Plugin Author

    Posted 6 months ago #

    @beatsgt

    I'd advise you to look over the 2 sites in detail... be certain everything is truly indeed the same. All same plugins all same versions. Same version of WP and is the other site hosted on the same machine even the server itself can introduce variations.

    Also check all settings are they actually all exactly the same on both sites?

    Please post the link to both your sites and I can at least compare from the front end.

    Regards
    Edward

  28. Edward
    Member
    Plugin Author

    Posted 6 months ago #

    @global411 you can edit the page template if you want to add anything custom. You could also use css to add images to specific screen elements using background image and position rules.

    Regards
    Edward

  29. Edward
    Member
    Plugin Author

    Posted 6 months ago #

    @global411

    with the other authorize net setup the AIM/CIM one, how to NOT show the echeck ? I did not check the box so...

    Unless you are truly using CIM do not use the CIM module use the 2.0 AIM module this will not show the echeck option.

    Regards
    Edward

  30. tim92109
    Member
    Posted 6 months ago #

    I understand, Edward. I did find a fix...

    Like one person mentioned, even though it didn't solve the original poster's issue, changing the setting under 'checkout':

    Checking 'Users must re-enter Shipping Address' solved the problem. Unfortunate that users have to enter their address twice if it's the same, but at least it's working.

    I feel I should explain the name calling also. That was kind of a general statement aimed at the plugin developer for not fixing a known issue for 10 months, the very few people that happened to ask completely unrelated questions on the topic, and also for marking it resolved. But I understand now I guess why it's marked as resolved. Sorry if I hurt anyone's feelings.

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