Checkout page redirects

  • Resolved stefaanoyen

    (@stefaanoyen)


    6 years, 5 months ago

    Hi there,

    I have a weird problem on my checkout page. When I have a product in my shopping basket and I want to checkout, the checkout page shows for a second and then redirects to a page with only the email address of the site owner.

    Link to a product, so you can add it to your basket and see for yourself: https://www.filline.be/shop/helemaal-uw-ding/

    System info:

    
### WordPress Environment ###

Home URL: https://www.filline.be
Site URL: https://www.filline.be
WC Version: 3.2.3
Log Directory Writable: ✔
WP Version: 4.8.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: nl_NL

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.11
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.54.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.2.3
WC Database Prefix: mqhf5_
MaxMind GeoIP Database: ✔
Totale databasegrootte: 23.46MB
Database datagrootte: 17.31MB
Database index grootte: 6.15MB
mqhf5_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
mqhf5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
mqhf5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
mqhf5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
mqhf5_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB
mqhf5_woocommerce_order_itemmeta: Data: 0.19MB + Index: 0.22MB
mqhf5_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
mqhf5_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB
mqhf5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
mqhf5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
mqhf5_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
mqhf5_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
mqhf5_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
mqhf5_woocommerce_log: Data: 0.02MB + Index: 0.02MB
mqhf5_blc_filters: Data: 0.02MB + Index: 0.00MB
mqhf5_blc_instances: Data: 0.06MB + Index: 0.05MB
mqhf5_blc_links: Data: 0.13MB + Index: 0.06MB
mqhf5_blc_synch: Data: 0.02MB + Index: 0.02MB
mqhf5_commentmeta: Data: 0.09MB + Index: 0.17MB
mqhf5_comments: Data: 0.23MB + Index: 0.25MB
mqhf5_duplicator: Data: 0.02MB + Index: 0.00MB
mqhf5_frm_fields: Data: 0.19MB + Index: 0.03MB
mqhf5_frm_forms: Data: 0.06MB + Index: 0.02MB
mqhf5_frm_items: Data: 0.13MB + Index: 0.08MB
mqhf5_frm_item_metas: Data: 0.19MB + Index: 0.11MB
mqhf5_hugeit_colorbox: Data: 0.00MB + Index: 0.00MB
mqhf5_links: Data: 0.02MB + Index: 0.02MB
mqhf5_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB
mqhf5_new_royalsliders: Data: 0.02MB + Index: 0.00MB
mqhf5_olimometer_olimometers: Data: 0.02MB + Index: 0.00MB
mqhf5_options: Data: 9.52MB + Index: 1.52MB
mqhf5_postmeta: Data: 2.52MB + Index: 2.00MB
mqhf5_posts: Data: 2.52MB + Index: 0.38MB
mqhf5_redirection_404: Data: 0.09MB + Index: 0.06MB
mqhf5_redirection_groups: Data: 0.02MB + Index: 0.03MB
mqhf5_redirection_items: Data: 0.02MB + Index: 0.08MB
mqhf5_redirection_logs: Data: 0.02MB + Index: 0.08MB
mqhf5_smush_dir_images: Data: 0.02MB + Index: 0.03MB
mqhf5_termmeta: Data: 0.02MB + Index: 0.03MB
mqhf5_terms: Data: 0.02MB + Index: 0.03MB
mqhf5_term_relationships: Data: 0.02MB + Index: 0.02MB
mqhf5_term_taxonomy: Data: 0.02MB + Index: 0.03MB
mqhf5_usermeta: Data: 0.50MB + Index: 0.39MB
mqhf5_users: Data: 0.06MB + Index: 0.05MB
mqhf5_vslider: Data: 0.02MB + Index: 0.02MB
mqhf5_wpgmza: Data: 0.02MB + Index: 0.00MB
mqhf5_wpgmza_categories: Data: 0.02MB + Index: 0.00MB
mqhf5_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB
mqhf5_wpgmza_maps: Data: 0.02MB + Index: 0.00MB
mqhf5_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB
mqhf5_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB
mqhf5_yoast_seo_links: Data: 0.05MB + Index: 0.02MB
mqhf5_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB
wp_bpspro_seclog_ignore: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 142
frm_form_actions: 17
frm_styles: 1
nav_menu_item: 23
page: 44
post: 23
product: 48
product_variation: 242
revision: 245
shop_coupon: 2
shop_order: 243
shop_order_refund: 1
tribe_events: 28
tribe_organizer: 1
tribe_venue: 1
tribe_wooticket: 283
wc_voucher: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (34) ###

WooCommerce (nl) (alternative): door Marcel Pol – 1.1.9 – Niet getest met de actieve versie van WooCommerce
Broken Link Checker: door Janis Elsts
Vladimir Prelovac – 1.11.5

Display Widgets: door Strategy11 – 2.05
Disqus Conditional Load: door Joel James – 10.2.3
Easy Responsive Tabs: door oscitas – 3.1
The Events Calendar PRO: door Modern Tribe
Inc. – 4.4.19

Formidable Forms: door Strategy11 – 2.05.03
Genesis eNews Extended: door Brandon Kraft – 2.0.2
Genesis Featured Page Extended: door Johan van de Merwe (based on the Studiopress plugin) – 2.2.1
Genesis Simple Edits: door StudioPress – 2.2.0
Genesis Simple Share: door StudioPress – 1.1.1
Genesis Style Trump: door Carrie Dils – 1.0.4
Google Analytics for WordPress by MonsterInsights: door MonsterInsights – 6.2.4
Google Maps Widget: door Web Factory Ltd – 3.60
Mollie Payments for WooCommerce: door Mollie – 2.7.0
New RoyalSlider: door Dmitry Semenov – 3.2.6
Page Excerpt: door Jeremy Massel – 1.3
Post Duplicator: door Metaphor Creations – 2.20
Really Simple SSL pro: door Rogier Lankhorst – 2.0.3
Really Simple SSL: door Rogier Lankhorst – 2.5.22
Redirection: door John Godley – 2.9.1
Rich Text Fragmenten: door Peter Edwards  – 1.3.3
Simple Social Icons: door Nathan Rice – 2.0.1
Simple Trackback Validation with Topsy Blocker: door Tobias Herde – 1.2.7
Social Metrics Tracker: door Ben Cole – 1.6.8
The Events Calendar: door Modern Tribe
Inc. – 4.6.3

UpdraftPlus - Backup/Restore: door UpdraftPlus.Com
DavidAnderson – 2.13.13.22

User Rol Editor: door Vladimir Garagulya – 4.37
Woocommerce Exclude Categories PRO: door Alvaro Neto – 2.0 – Niet getest met de actieve versie van WooCommerce
WooCommerce Name Your Price: door Kathy Darling – 2.3.3 – 2.6.0 is beschikbaar – Niet getest met de actieve versie van WooCommerce
WooCommerce: door Automattic – 3.2.3
Yoast SEO: door Team Yoast – 5.7.1
WP Admin UI Customize: door gqevu6bsiz – 1.5.11
WP Smush: door WPMU DEV – 2.7.6

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Winkelbasis: #1846 - /shop/
Winkelmand: #1847 - /cart/
Afrekenen: #1848 - /checkout/
Mijn account: #1849 - /my-account/
Algemene voorwaarden: #1898 - /algemene-voorwaarden/

### Theme ###

Name: AgentPress Pro Theme
Version: 3.1.1
Author URL: http://www.studiopress.com/
Child Theme: ✔
Parent Theme Name: Genesis
Parent Theme Version: 2.5.3
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • superkot

    (@superkot)

    6 years, 5 months ago

    You have this script being executed:

    <script type="text/javascript" language="javascript">
<!--
// Email obfuscator script 2.1 by Tim Williams, University of Arizona
// Random encryption key feature by Andrew Moulden, Site Engineering Ltd
// This code is freeware provided these four comment lines remain intact
// A wizard to generate this code is at http://www.jottings.com/obfuscator/
{ coded = "dC60@6d55dCD.jD"
  key = "vmg5F6CpOhw12xPXMtiY4urBbqeGs89LcdZzQHKjUD3oyWk7AVlafnETNJ0IRS"
  shift=coded.length
  link=""
  for (i=0; i<coded.length; i++) {
    if (key.indexOf(coded.charAt(i))==-1) {
      ltr = coded.charAt(i)
      link += (ltr)
    }
    else {     
      ltr = (key.indexOf(coded.charAt(i))-shift+key.length) % key.length
      link += (key.charAt(ltr))
    }
  }
document.write("<a href='mailto:"+link+"'>info@filline.be</a>")
}
//-->
</script>

    So you need to determine the source of this script (a plugin, your theme, custom function or template file) and either remove/disable it or request a fix from whoever is responsible for putting it there.

    Thread Starter stefaanoyen

    (@stefaanoyen)

    6 years, 5 months ago

    Hi there superkot,

    Thanks for your quick reply, appreciate it!

    I disabled the script in the footer and sidebar widgets, but the problem persists. The email address keeps displaying. Did I miss something?

    Kind regards,
    Stefaan

    superkot

    (@superkot)

    6 years, 5 months ago

    The script is still active on the checkout page, several occurrences. You can easily see that yourself with right click > view source > search for the email address. However, the way it looks in the html code does not represent how it is being inserted from the backend, as there are multiple possibilities, so you need to keep searching. Check your theme functions.php file, check terms & conditions page, check checkout page.

    Thread Starter stefaanoyen

    (@stefaanoyen)

    6 years, 5 months ago

    Resolved, thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Checkout page redirects’ is closed to new replies.

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