Checkout Page Problems - Won't advance to Shipping / Review & Payment (6 posts)

  1. CrispinsCrispian
    Posted 2 years ago #

    Website: http://www.nerdmart.co/wp (under construction)

    On the Checkout Page, after filling in the Billing Address and pressing "Continue" nothing happens. The system will not advance to Shipping Address and Review & Payment. I've checked and double-checked all my settings. What am I doing wrong?


  2. vark
    Posted 2 years ago #

    You've got js errors gumming up the works.

    Timestamp: 3/18/2014 1:37:03 PM
    Error: downloadable font: download failed (font-family: "FontAwesome" style:normal weight:normal stretch:normal src index:1): status=2147746065
    source: http://nerdmart.co/wp/wp-content/themes/Avada/fonts/fontawesome-webfont.woff?v=3.1.0
    Source File: http://nerdmart.co/wp/wp-content/themes/Avada/fonts/fontawesome.css
    Line: 0
    Source Code:
    @font-face {   font-family: "FontAwesome";   font-style: normal;   font-weight: normal;   src: url("fontawesome-webfont.eot?#iefix&v=3.1.0") format("embedded-opentype"), url("fontawesome-webfont.woff?v=3.1.0") format("woff"), url("fontawesome-webfont.ttf?v=3.1.0") format("truetype"), url("fontawesome-webfont.svg#fontawesomeregular?v=3.1.0") format("svg"); }
    Timestamp: 3/18/2014 1:38:41 PM
    Error: TypeError: jQuery(...).fitVids is not a function
    Source File: http://nerdmart.co/wp/?page_id=4671
    Line: 186
  3. CrispinsCrispian
    Posted 2 years ago #

    Thank you, varktech. Have any ideas about how to fix the errors?

  4. CrispinsCrispian
    Posted 2 years ago #

    So, the errors are coming from files that came from WooCommerce and the Avada theme??

    How do I correct these errors? Are they in the templates that create the files?

    Can anyone give me a little more information about this?

  5. S R
    Posted 2 years ago #

    I am having similar issues where my cart won't advance to billing/shipping. I am using Dusk to Dawn theme (but recently switched over to child theme) When I am running regular Dusk to Dawn and I update the theme, the shopping cart seems to function properly. But I had to switch over to a child theme due to wanting to keep my highly customized layout. So.... I am looking to fix it. Otherwise, I may have to switch over to a different theme (Weaver?) and that will entail a LOT of work.

    If anyone can help, that would be great. I can do some coding changes if necessary.

  6. vark
    Posted 2 years ago #

    @Crispin - try switching to a default theme and retest. if the issue goes away, contact your theme developer for resolution.

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