• Resolved lollipope

    (@lollipope)


    Hi, The “shipping” text and “flat rate” has a rectangular outline around it. The outline are going right though the text “shipping” and my theme host say it is a woocommerce problem. Do you have a custom CSS to fix this?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @lollipope!

    It is going to be difficult to make any recommendations without seeing your site.

    With that said, please attach your status report here.You can find that under “WooCommerce > Status” page.

    Cheers!

    Thread Starter lollipope

    (@lollipope)

    Hi, Thanks for the reply. It is much easier if i can show you a picture of the problem. How do I add pictures to the question?

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @lollipope!

    Please use https://snipboard.io to add your screenshots. You can drop the links back here.

    Cheers!

    Thread Starter lollipope

    (@lollipope)

    Hi @rynald0s !

    Here are the screenshots of my page, please check it out. It’s the boxes around the text “Shipping” and “Express” that is the problem.

    https://snipboard.io/y81SNQ.jpg

    Cheers!

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @lollipope!

    Thanks for the screenshot. It clears things up a bit, however, we would still need to take a look at your site. Could you send us a link? Also, what theme are you currently using?

    Cheers!

    Thread Starter lollipope

    (@lollipope)

    Hi @rynald0s !

    This is the link to my website: https://fenrisacoustics.com/cart/
    I am using WP Configurator Theme and Plugin.

    Cheers!

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @lollipope!

    Okay, so this is a theme-specific issue. In short, you would need to contact the theme author to look into this for you, however, you can use some CSS code to rectify the issue for now (as a bandaid). The CSS code is:

    .woocommerce-checkout-review-order-table tr {
    display: revert !important;
    }

    You can add this to the “Additional CSS” section found in your customizer.

    Cheers!

    Thread Starter lollipope

    (@lollipope)

    Hi, @rynald0s !

    According to my theme forum its a problem in woocommerce. I have already talked with them and said to contact you. Do you have any other way to fix this? I can not change the look of this woocommerce checkout as well. Is there some other checkout I can use then this? [woocommerce_checkout]

    Cheers!

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    According to my theme forum its a problem in woocommerce. I have already talked with them and said to contact you.

    Well, WooCommerce probably does not declare support for your theme but your theme probably claims full support for WooCommerce so your theme support should really help you fix this.

    Do you have any other way to fix this?

    I would recommend to use CSS. Anything else will mean you would have to modify theme files probably.

    I can not change the look of this woocommerce checkout as well. Is there some other checkout I can use then this? [woocommerce_checkout]

    That is the only one available per default. What kind of other changes do you need? Maybe we can think of a good alternative.

    Kind regards,

    Thread Starter lollipope

    (@lollipope)

    Hi, @conschneider !

    That is the only one available per default. What kind of other changes do you need? Maybe we can think of a good alternative.

    I would like to get this problem solved and maby there is a plugin for woocommerce that can change the look of the checkou or maby some other solution.

    Cheers!

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @lollipope!

    The problem is your theme — the styling. As Con mentioned, it likely doesn’t declare support for WooCommerce core. If you temporarily switch to another default WordPress theme, like Storefront, you’ll find the display is correct.

    You would either need to use the CSS code as that resolves the issue, or have the theme author look into this further.

    There are some extensions out there, however, the majority is centered around field editing etc. such as https://woocommerce.com/products/woocommerce-checkout-field-editor/ and not specifically styling / customization.

    Cheers!

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Cheers.

Viewing 12 replies - 1 through 12 (of 12 total)
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