Support » Plugin: Funnel Builder by CartFlows - Create High Converting Sales Funnels For WordPress » Checkout page not working when Enable Google Analytic Tracking at Cartflows

  • Resolved ktse2

    (@ktse2)


    Hi, tried with different options at the Cartflorws setting “Enable Google Analytic Tracking”, and once enable, the checkout page just doesn’t work. It seems as the script can’t be load properly. For example, normally customers pick different payment method or shipping method and will appear a loading spinning circle indicating loading to the new chosen option. However, once enable this GA option at Cartflows this loading part just no longer work.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @ktse2

    Thank you for getting in touch with us!

    I checked your checkout page and it seems to be working fine. Here is the screenshot for the same: https://cl.ly/6d7b2e44529b

    Can you please let me know exactly what is not working? Does the checkout page display any error message on the page or in the browser’s console area?

    If there are any errors then can you please share the screenshot for it so that I can get more ideas of it and provide you the exact solution on it.

    Looking forward to hearing from you.

    ktse2

    (@ktse2)

    Hello,

    What happen is that after enabling GA tracking at Cartflows the java loading seem no longer work at the checkout page. Please see below link video.

    https://recordit.co/EcVbzaRpBN

    Thanks.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello,

    Thank you for getting back to us!

    It seems that there is some plugin conflict on your site.

    Can you please check are there any JS errors in the browser’s console area? This will help us to identify the issue.

    If unable to view the JS errors then I suggest you to open a support ticket so that one of our developer will help you to solve it.

    You can open a support ticket from here: https://cartflows.com/support/open-a-ticket/

Viewing 3 replies - 1 through 3 (of 3 total)
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