Support » Plugin: Shiprocket » checkout page issue with shiprocket

  • Resolved yewtec

    (@yewtec)


    Hello,
    I have installed shiprocket shipping plugin but after activating this plugin my checkout section stuck with the loading spinner.
    All Plugins and theme are Updated
    What should I do??

    • This topic was modified 3 months, 3 weeks ago by yewtec.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Shiprocket

    (@shiprocket)

    @yewtec Please cross check the following points
    1. Minimum one pickup location should have been added on your Shiprocket panel.
    2. Weight has to be updated in KG on your product page.
    3. Dimensions has to be updated in cm on your product page.

    If after updating the details still facing the same issue, please drop a mail on wordpress@shiprocket.in or raise a ticket from Shiprocket panel with the details (register email id/ company id, store URL, channel name) to check the issue.

    Thanks & Regards
    Shiprocket

    Plugin Author Shiprocket

    (@shiprocket)

    @yewtec Hope your issue has been resolved.
    If still facing the same issue, please drop a mail on wordpress@shiprocket.in or raise a ticket from Shiprocket panel with the details (register email id/ company id, store URL, channel name) to check the issue.

    Thanks & Regards
    Shiprocket

Viewing 2 replies - 1 through 2 (of 2 total)
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