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[resolved] Checkout Page Doesn't Progress to Paypal (5 posts)

  1. HippoBeersAlec
    Member
    Posted 11 months ago #

    When you hit purchase on my checkout page it just refreshes the checkout page and doesn't take the user to PayPal to process the transaction. All the information to link to my PayPal account is entered. Any reason why this isn't working? I'm using the latest version of WP E-commerce (3.8.14.1) and WordPress (3.9.2) and have changed nothing on my store which was functioning fine up to this point.

    This is also further to my last problem where if a user enters their shipping details if refreshes the page and a message comes up stating "Please click the Calculate button to refresh your shipping quotes, as your shipping information has been modified". I am using a Fixed Rate table of charges with the plugin wpsc-simple-shipping v1.1 so don't want this message to be displayed at all but there seems to be no way to stop it. This was reported a week ago and there has been no help so far.

    Now my online shop is completely crippled - is there anybody who can actually provide support for these problems?? My website is http://www.hippobeers.co.uk

    https://wordpress.org/plugins/wp-e-commerce/

  2. whitelamp
    Member
    Posted 11 months ago #

    Hi,

    typically if the checkout page "just refreshes" it means that there is an error but for some reason the error message is not being displayed.

    So the first step in tackling this is usually to find out what it is.
    What I usually do is add a line of code to the checkout page to mail me the error messages, or even everything, like so:
    mail('me@domain.com', 'debug', print_r(get_defined_vars(), true));

  3. HippoBeersAlec
    Member
    Posted 11 months ago #

    Thanks for the response. I have managed to get the checkout page working again although I still can't resolve the problem with the refresh of the shipping details making all my fixed rate prices disappear. There doesn't seem to be anyone who can help with it.

  4. whitelamp
    Member
    Posted 11 months ago #

    Always willing to help on a commercial basis <grin>. (whitelamp.com hint hint). Anyway, regarding your shipping disappearing, what a lot of people do is revert to the standard theme, and see if the problem is still there. That at least gives you something to work with.

  5. Mihai
    Member
    Plugin Author

    Posted 11 months ago #

    Update to the latest version of the plugin. Few bug fixes for the checkout page.

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