Checkout page crash after upgrade to 3.1.0

@twowheeler,

I have seen this infinite loop behavior one other time and it’s because the merchant had hooked in to the WooCommerce template filter and was replacing templates that contained the string checkout/payment-method.php

Our pugin uses the same name for a template so if you’re replacing the WooCommerce checkout/payment-method.php file, make sure you’re checking the default path so only WC’s template is replaced and not our plugin’s.

One of the plugins you’re using could be doing that replacement, so if you don’t suspect you have any custom code I would start by investigating the plugins you have active.

• This reply was modified 2 years, 8 months ago by Payment Plugins.

@twowheeler,

Thanks for the info. Is the open tickets plug-in hosted on word press.org? If so can you please provide the link and I can do some testing.

It will be relatively easy to determine where the error is occurring once I get my hands on that plugin.

Thanks,

@twowheeler,

I found the issue, it’s their plugin’s code. They are replacing any template that contains checkout/payment-method.php without checking where the template is coming from.

Their plugin should only replace the checkout/payment-method.php template if the template_path contains woocommerce.

Here is the code in their plugin that’s causing the problem:

public static function wc_locate_template($current, $template_name, $template_path) {
	$name = $template_name;
	$found = self::locate_woo_template( $name );
	return $found ? $found : $current;
}

Suggestion: only replace templates when the template originates from WooCommerce.

public static function wc_locate_template($current, $template_name, $template_path) {
	if(strstr($template_path, 'woocommerce')){
		$name = $template_name;
		$found = self::locate_woo_template( $name );
		return $found ? $found : $current;
	}
	return $current;
}

• This reply was modified 2 years, 8 months ago by Payment Plugins.

@twowheeler I recommend you show that snippet of code to the ticket plugin devs and ask them to incorporate it in their next release.

We always appreciate a good review 🙂

Kind regards,