Support » Plugin: WooCommerce » Checkout page broken in v2.1.8

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  • Hi, I can vouch that 2.1.8 does work. Maybe it is incompatible with your theme or one of your plugins. The debug procedure is:

    – deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switch to the default theme TwentyFourteen to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Take a backup before starting!

    Hi, Thanks for your help. Step one fix the error. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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