Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    Hi @avagp,

    Thank you for providing the detailed screenshots and explanation. I understand that you are seeing two order summaries on the checkout page on mobile devices, one above the place order button (which is expected) and another one sticky summary at the top that shouldn’t be there. Moreover, you mentioned that this second summary is not visible or editable in the Gutenberg editor.

    I tested your site and was unable to reproduce the issue. See screen recording: https://streamable.com/hpt6vg.

    Could you please double check and let me know? It’s possible it’s showing on your device, browser, or while logged in.

    Try another browser, device and while logged out.

    Thread Starter Radical Dreamer

    (@avagp)

    Thanks, i have removed with CSS.

    That’s why you don’t see it anymore, but you can check my staging site that still has it:

    https://developer.pasalochancho.cl/

    Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    Hi @avagp,

    Thank you for sharing your update and the staging site link. I was able to reproduce the issue you described. I noticed that the CSS class wp-block-woocommerce-checkout-order-summary-block appears twice on the checkout page for mobile view, which results in the duplicate order summary appearing.

    It’s good to hear that you managed to remove the extra summary with custom CSS as a workaround. Here are some suggested troubleshooting steps:

    • Temporarily switch to a default theme like Storefront and disable all non-WooCommerce plugins except for WooCommerce and any WooCommerce blocks plugin. Then test if the duplicate summary still appears.
    • Check for custom code in your theme’s functions.php file or custom plugins that might be adding checkout elements. If you or a developer have added custom snippets or filters related to checkout block rendering or styling, review them to make sure they’re not duplicating the order summary block.
    • I see your site is on LiteSpeed. Clear any caching plugins or server-side caches as they might cause outdated styles or blocks to persist.

    Let us know the update!

    Thread Starter Radical Dreamer

    (@avagp)

    I set the diagnose mode: I disabled all plugins except for Woocommerce. Enabled 2024 theme. And i still can see the additional summary on the new block checkout.

    Can you repro ?

    Hi @avagp,

    Thank you for the update. I’ve just checked the staging site at https://developer.pasalochancho.cl/ and did not see the duplicate summary on either desktop or mobile. Here’s a screen recording for reference: https://videos.files.wordpress.com/xoRYwiIx/screenrecording_12-12-2025-12-30-12-am_1.mp4

    Could you please share the system status report from the staging site, as well as a screenshot or screen recording showing what you see on your end? You can share the report from woocommerce > status > get report > copy for support and share it using pastebin.com.

    Guide on how to use pastebin here: https://help.bluchic.com/using-pastebin/

    Thread Starter Radical Dreamer

    (@avagp)

    What?!

    Here is my screenreconrding jsut now:
    https://screencast.apps.chrome/1eHHQBVEJQx5lHuih16IrNgiiSAeN6e8t?createdTime=2025-12-12T00%3A20%3A51.936Z

    I still can see it on mobile. Desktop has never shown that double summary.

    Here is the system report of the staging site: https://pastebin.com/AS1qF9Fz

    Thread Starter Radical Dreamer

    (@avagp)

    BTW, your mp4 is all black.

    Thread Starter Radical Dreamer

    (@avagp)

    The staging site has no other plugin other than Woocommerce, and 3 more about security.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for the update. I’ve checked this and I’m also able to replicate the issue on my end. I’m discussing this internally with my team and will get back to you once I have confirmation.

    In the meantime, could you please try replacing the block-based checkout with the classic checkout, or use the checkout shortcode[woocommerce_checkout] and see if you still face the same issue?

    Thread Starter Radical Dreamer

    (@avagp)

    Good to know that you can repro.

    but i cannot use the shortcode now, because the 2025 theme looks very very bad with the shortcode.

    It messes up the whole checkout form. It has a second column on the right almost completely blank, that should be at the bottom. And the summary should be on the right.

    You can check that out:

    https://developer.pasalochancho.cl/classic-checkout/

    But i have hide the summary in my main site, so don’t worry. 🙂

    Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    Hi @avagp,

    Thank you for sharing this detailed update and the screenshots. We’ve thoroughly checked your staging site and are able to reproduce the duplicate order summary issue on mobile as well. Here is a screen recording for reference: https://streamable.com/ph1hgq. We’ve also confirmed seeing this behavior with the 2025 theme, so it’s not isolated to your setup.

    It’s great to hear you were able to hide the duplicate summary with CSS on your main site for now.

    In the meantime, could you open a topic with the theme support so they can determine whether it’s a bug or an intended behavior related to the block-based checkout? https://wordpress.org/support/theme/twentytwentyfive/.

    Do keep us updated on that.

    Thread Starter Radical Dreamer

    (@avagp)

    here it is.

    https://wordpress.org/support/topic/a-double-order-summary-appears-on-checkout/#new-topic-0

    if you can help there. I’ll be glad. So it can be corrected sooner 🙂

    @avagp That’s default behavior. If you want, you can remove “duplicated” block using css.

    @media (max-width: 767px) { .wp-block-woocommerce-checkout-order-summary-block.checkout-order-summary-block-fill-wrapper { display: none;} }

    By default, block is added automatically to improve the checkout experience and it’s not possible to change its location via block editor. Maybe in feature they will add that option.

    For now, you need custom code if you want to change the location of this block or display it elsewhere.

    OPTIONAL
    You can change the location of the “duplicated” block using following code. Add it to your custom JS file and and it will display the block before the Payment section. It’s recommended to enqueue the JS only on the checkout page.

    document.addEventListener('DOMContentLoaded', () => {
    const moveOrderSummary = () => {
    // Run only on mobile screens
    if (window.innerWidth > 767) return;

    // Get the Order Summary block
    const orderSummary = document.querySelector(
    '.checkout-order-summary-block-fill-wrapper'
    );

    // Get the Payment step block (change the block ID to target another step)
    const paymentBlock = document.querySelector(
    '#payment-method'
    );

    // Exit if required elements are not yet available
    if (!orderSummary || !paymentBlock) return;

    // Prevent moving the block multiple times
    if (paymentBlock.previousElementSibling === orderSummary) return;

    // Move the Order Summary before the Payment step
    paymentBlock.parentNode.insertBefore(orderSummary, paymentBlock);
    };

    // Initial execution after DOM is loaded
    moveOrderSummary();

    // WooCommerce Blocks render asynchronously,
    // Observe DOM changes and re-run when needed
    const observer = new MutationObserver(moveOrderSummary);
    observer.observe(document.body, { childList: true, subtree: true });

    // Re-run logic when screen size changes
    window.addEventListener('resize', moveOrderSummary);
    });

    Then you can remove the top sidebar block on mobile.

    @media (max-width: 739px) { .wc-block-components-sidebar-layout .wc-block-components-sidebar { display:none; } }

    • This reply was modified 2 months, 3 weeks ago by enteroz.

    Thank you for your contribution, @enteroz. It’s greatly appreciated.

    @avagp, you can try Enteroz’s suggestion to see if it works for your situation. Regarding support in the new thread, you will receive assistance there, as each plugin and theme has a dedicated support team. You can be confident that your issue will be addressed.

    In the meantime, if you’ve found the guidance, support, and quick responses in the forum helpful, we would really appreciate it if you could take a moment to leave us a review here: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

    Thread Starter Radical Dreamer

    (@avagp)

    THanks.

    I made a change that i would like to share with you.

    I removed the bottom summary, and made the top summary float fixed. This is more comfortable on mobile and i don’t duplicate info making the checkout a longer experience.

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