Support » Plugin: Abandoned Cart Lite for WooCommerce » Checkout Now Link in Email to Customer NOT Working

  • Resolved +ES

    (@evelynmsdesigngraphicscom)


    Hi+

    Thank you for creating this Abandoned Cart Plugin. I have successfully installed, activated, & setup the plugin. I have tested it and the link in the email (that the Customer gets when they abandon their cart) that says, “Checkout Now” does not click to said cart with the product in it (that is showing in that email as ‘saved’) and therefore the Customer cannot complete the purchase by following that link. Please advise.

    Thank you, +ES

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @evelynmsdesigngraphicscom,

    I have abandoned a cart on your site as a guest user to check this behavior. I will check the same once I will receive the abandoned cart reminder email. Till that time, can you please share the HTML code of your email template with us? You can copy the code from the text mode of the template.

    Regards,
    Priyanka

    Thread Starter +ES

    (@evelynmsdesigngraphicscom)

    Hi+
    You should receive the email 1 hour after abandoning the cart. Below is the code from the email template:
    ***begin code***
    <p><style type=”text/css”>
    * {
    -webkit-font-smoothing: antialiased;
    }
    div, p, a, li, td {
    -webkit-text-size-adjust: none;
    }
    #outlook a {
    padding: 0;
    }
    html {
    width: 100%;
    }
    body {
    margin: 0;
    padding: 0;
    color: #808080;
    width: 100% !important;
    font-family: Arial, Helvetica, sans-serif;
    -webkit-text-size-adjust: 100%!important;
    -ms-text-size-adjust: 100%!important;
    -webkit-font-smoothing: antialiased!important;
    }
    img {
    outline: none;
    border: none;
    text-decoration: none;
    -ms-interpolation-mode: bicubic;
    }
    a {
    text-decoration: none;
    }
    a img {
    border: none;
    }
    table {
    color: #222222;
    font-family: Arial, sans-serif;
    }
    table td {
    border-collapse: collapse;
    mso-line-height-rule: exactly;
    mso-table-lspace: 0pt;
    mso-table-rspace: 0pt;
    }
    table {
    border-collapse: collapse;
    mso-table-lspace: 0pt;
    mso-table-rspace: 0pt;
    }
    .main-wrapper {
    max-width: 600px;
    }
    .container {
    width: 100%;
    table-layout: fixed;
    -webkit-text-size-adjust: 100%;
    -ms-text-size-adjust: 100%;
    }
    @media screen and (max-device-width:600px),
    screen and (max-width:600px) {
    td[class=td_em_hide] {
    display: none !important;
    }
    table[class=main-wrapper] {
    width: 100%!important;
    }
    td[class=em_bg_center] {
    background-position: center!important;
    }
    .main-wrapper {
    width: 100% !important;
    }
    }
    @media screen and (max-device-width:520px),
    screen and (max-width:520px) {
    td[class=td_w_sm] {
    width: 20px!important;
    }
    td[class=td_sm_hide] {
    display: none !important;
    }
    .sm-center-txt {
    text-align: center;
    }
    table[class=main-wrapper] {
    width: 100%!important;
    }
    table[class=sm_wrapper] {
    width: 100%!important;
    }
    td[class=td-sm_wrapper] {
    width: 100%!important;
    }
    td[class=sm-txt] {
    font-size: 24px!important;
    }
    td[class=sm-txt1] {
    font-size: 45px!important;
    }
    .main-wrapper {
    width: 100% !important;
    }
    }
    </style></p><p><style type=”text/css”>
    @media only screen and (max-width:480px) {
    @-ms-viewport {
    width: 320px;
    }
    @viewport {
    width: 320px;
    }
    }
    </style></p><p><style type=”text/css”>
    @import url(https://fonts.googleapis.com/css?family=Lato);
    @import url(https://fonts.googleapis.com/css?family=Ubuntu:300,400,500,700);
    @import url(https://fonts.googleapis.com/css?family=Cabin);
    </style></p><table style=”background-color: #f6f3f3; font-size: 15px; line-height: 20px; border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;” border=”0″ width=”100%” cellspacing=”0″ cellpadding=”0″ bgcolor=”#f6f3f3″><tbody><tr><td align=”center” valign=”top” width=”100%”><!– [if mso | IE]><table role=”presentation” border=”0″ cellpadding=”0″ cellspacing=”0″ width=”600″ align=”center” style=”width:600px;”>
    <tr><td style=”line-height:0px;font-size:0px;mso-line-height-rule:exactly;”><![endif]–><div style=”margin: 0 auto; max-width: 600px;”><table class=”main-wrapper” style=”background-color: #ffffff; table-layout: fixed; border-spacing: 0; border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: Arial, Helvetica, sans-serif; color: #333333; margin: 0 auto; max-width: 600px;” role=”presentation” border=”0″ cellspacing=”0″ cellpadding=”0″ align=”center” bgcolor=”#ffffff”><tbody><tr><td style=”padding-top: 10px;” bgcolor=”#ffffff” width=”100%”><table border=”0″ width=”100%” cellspacing=”0″ cellpadding=”0″><tbody><tr><td class=”td_w_sm” style=”font-size: 0; line-height: 0;” width=”30″> </td><td style=”padding: 0;”><div style=”font-size: 0pt; line-height: 0pt; height: 20px;”> </div><br /><table border=”0″ width=”100%” cellspacing=”0″ cellpadding=”0″><tbody><tr><td style=”font-size: 15px; line-height: 24px; text-align: center; color: #333032; text-transform: uppercase; letter-spacing: 2px; padding: 0;” align=”center” width=”100%”>{{customer.firstname}}, looks like you left something fabulous <br />in your PureLife shopping Cart</td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”25″> </td></tr><tr><td style=”font-size: 15px; line-height: 24px; text-align: center; color: #333032; text-transform: uppercase; letter-spacing: 2px; padding: 0;” align=”center” width=”100%”>Buy now before time runs out… </td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”20″> </td></tr><tr><td style=”text-align: center; padding: 0;” align=”center”>{{products.cart}}</td></tr><tr><td style=”line-height: 1px; font-size: 1px;” bgcolor=”#cfcfcf” height=”2″> </td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”30″> </td></tr><tr><td style=”font-size: 15px; line-height: 20px; text-align: center; color: #333032; font-weight: bold; padding: 0;” align=”center” width=”100%”>For your convenience, we have saved this in your cart.</td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”30″> </td></tr><tr><td align=”center”><table border=”0″ cellspacing=”0″ cellpadding=”0″ align=”center”><tbody><tr><td align=”center”><table border=”0″ width=”270″ cellspacing=”0″ cellpadding=”0″ align=”center”><tbody><tr><td style=”border-collapse: collapse; word-break: break-word; word-wrap: break-word;” align=”center”>CHECKOUT NOW</td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”30″> </td></tr><tr><td style=”font-size: 15px; line-height: 20px; text-align: center; color: #005aab; padding: 0;” align=”center” width=”100%”>For your assistance or if you would like to place an order directly with our customer service team, please call us at 800-894-5785</td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”30″> </td></tr><tr><td style=”line-height: 1px; font-size: 1px;” bgcolor=”#cfcfcf” height=”2″> </td></tr><tr><td style=”font-size: 0pt; line-height: 0pt; text-align: left; padding: 0;” height=”30″> </td></tr></tbody></table></td><td class=”td_w_sm” style=”font-size: 0; line-height: 0;” width=”30″> </td></tr></tbody></table></td></tr><tr><td><!– ======= footer start======= –><table border=”0″ width=”100%” cellspacing=”0″ cellpadding=”0″><tbody><tr><td class=”td_w_sm” style=”font-size: 0; line-height: 0;” width=”30″> </td><td style=”padding: 0;”> </td></tr><tr><td style=”font-size: 15px; line-height: 20px; text-align: center; color: #333032; padding: 0;” align=”center” width=”100%”>Unsubscribe</td></tr></tbody></table><!– ======= footer end======= –></td><td class=”td_w_sm” style=”font-size: 0; line-height: 0;” width=”30″> </td></tr></tbody></table></div></td></tr></tbody></table><!– [if mso | IE]> </td></tr></table> <![endif]–><p> </p>
    ***end code***
    Please advise. Thank you, +ES

    Thread Starter +ES

    (@evelynmsdesigngraphicscom)

    Hi+
    Please provide an update on how to fix this issue?
    Thank you.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @evelynmsdesigngraphicscom,

    I apologize for the delay in response.

    I have added this template code on my test site but it looks like it is not appearing correctly. Can you please email us on support at tychesoftwares dot freshdesk dot com where we can discuss more this?

    Thread Starter +ES

    (@evelynmsdesigngraphicscom)

    I have emailed you.

    Thread Starter +ES

    (@evelynmsdesigngraphicscom)

    Hello+
    I updated the plugin to v.5.8.6 and tested. The checkout now link in the abandoned cart email that the customer receives now Does work – yay! Please consider this ‘resolved’.
    Thank you.

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @evelynmsdesigngraphicscom,

    This is great to know that the checkout link in the reminder email is working fine after updating to the latest version of our plugin.

    Regards,
    Priyanka

Viewing 7 replies - 1 through 7 (of 7 total)
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