Title: Checkout next button broken
Last modified: December 16, 2020

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# Checkout next button broken

 *  Resolved [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * (@cbraun8675309)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/)
 * Checkout next button is not working causing users to be unable to checkout.
 * First thing I tried was disabling all plug ins except the woocommerce ones no
   fix. Next I tried doing a restore of all files and databases from last week. 
   This fixed it and now several hours later I have complaints it is broken again.
 * Ill note that I am recieving threats from a disgruntled customer as well for 
   the past week so I do wonder if it could be related.
 * Not really sure where to start asides from restoring again and messing with the
   active plug ins.
 * Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcheckout-next-button-broken%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [WP Native](https://wordpress.org/support/users/nazreenexe/)
 * (@nazreenexe)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13795936)
 * Hello [@cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * Can you share a screenshot if possible?
 * Cheers 🍻
    Nazreen.
 *  Thread Starter [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * (@cbraun8675309)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13797455)
 * Dosnt look like I have the option to share a screenshot here from my phone atleast.
 * Also to note the “continue as guest” button likewise would not work, however 
   logging in works but gets stuck at the “next” button
 *  Thread Starter [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * (@cbraun8675309)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13797482)
 * Another note that this began with all updates done, the reverted website from
   the 9th I have left latest updates off
 *  Thread Starter [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * (@cbraun8675309)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13798285)
 * I have performed another file restore a few moments ago, currently functioning
   and I have disabled a recently added plug in, open product pricing, which some
   users reported broken functionality with. Will keep an eye on the page today 
   and see how long it takes if/when it begins failing again.
 *  Thread Starter [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * (@cbraun8675309)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13798830)
 * Checked website again a couple hours later, buttons are now broken again. Please
   help
 *  Thread Starter [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * (@cbraun8675309)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13799667)
 * Problem appears to have been with ocean wp theme compatability issue. It seems
   to be Resolved with ocean wp update.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Checkout next button broken’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [cbraun8675309](https://wordpress.org/support/users/cbraun8675309/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/checkout-next-button-broken/#post-13799667)
 * Status: resolved