Support » Plugin: WooCommerce » Checkout issue in IE8 (v. 2.1.5)

  • Resolved flauridsen

    (@flauridsen)


    After updating to 2.1.5 customers have been unable to complete checkout when using IE8.

    You can get onto the checkout page fine and enter your details, but the entire “choose payment method”-area is greyed out and keeps loading, making it impossible to press the “order” button.

    Screenshot here: http://i.imgur.com/BEvfGtM.png

    The two dots in the middle just keep spinning around.

    Anyone else who has this issue? Or anyone who knows how to fix it?

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Wow, thank you for pointing this one out. I have the same issue, but still no clue why.

    Deactivated all other plugins one-by-one, trying several things from older threads regarding the spinning wheel of death on checkout, nothing worked so it really seems to be a new issue with 2.1.5

    Screw it. Even had to downgrade to Woocommerce 2.1.3 to enable IE8 checkout. Should test with that dinosaur more often after updating. Well, my old XP Notebook is always happy when being able to help.

    Thread Starter flauridsen

    (@flauridsen)

    Our coding wizard came up with a fix. The error seemed to occur in the trim() function, and looked like this:

    if (b) {
     var c = a(a.parseHTML(b.trim()));
     a("#order_review").html(c.html()),
     a("body").trigger("updated_checkout")
    }

    The fixed version (that worked for us), is this:

    if (b) {
     var c = a(a.parseHTML(jQuery.trim(b)));
     a("#order_review").html(c.html()),
     a("body").trigger("updated_checkout")
    }

    Of course this will be overwritten with the next update, but hopefully a fix will already be included then.

    Awesome wizardry, worked for me, too.

    In case someone does not know which file to edit:

    plugins/woocommerce/assets/js/frontend/checkout.min.js

    @flauridsen, thanks for sharing. This was the fix.

    Let’s hope this is fixed with the next update.

Viewing 6 replies - 1 through 6 (of 6 total)
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