Title: checkout hidden error message
Last modified: August 27, 2021

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# checkout hidden error message

 *  Resolved [csavulescu](https://wordpress.org/support/users/csavulescu/)
 * (@csavulescu)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/checkout-hidden-error-message/)
 * whenever a client tries placing an order an error message at the top of the page
   appears, please see error message [https://snipboard.io/XEhnuI.jpg](https://snipboard.io/XEhnuI.jpg),
   however, stripe captures the payment.
 * So basically that error message prevents the checkout from redirecting onto the
   thank you page and clients are retrying the “Place order” button, which is causing
   multiple orders of the same thing.
 * I deactivated the woo funnels checkout page and left the default WooCommerce 
   one, still get the same error.
 * Can someone please advise?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcheckout-hidden-error-message%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/checkout-hidden-error-message/#post-14817658)
 * Hi [@csavulescu](https://wordpress.org/support/users/csavulescu/),
 * As you mentioned that this error occurs with the Stripe payment gateway, you’ll
   want to check with the plugin’s support team to see if they check further on 
   the error triggered.
 * * If you’re using the [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
   plugin, please reach us via this forum – [https://wordpress.org/support/plugin/woocommerce-gateway-stripe/](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
   *
   If you’re using a different plugin, be sure to reach the relevant plugin authors/
   support.
 * Thanks.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/checkout-hidden-error-message/#post-14842863)
 * Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as 
   resolved. Hopefully, the above info was helpful and you were able to proceed 
   as advised.
 * If you have further questions, please feel free to open a new topic.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘checkout hidden error message’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/checkout-hidden-error-message/#post-14842863)
 * Status: resolved