Support » Plugin: WP eCommerce » checkout form mess

  • Resolved nadworks


    I fear your checkout form is a complete mess.

    Looking at the default version, the flexibility in arranging the fields as per the Checkout settings section of the backend is pretty much non existing.

    • I want the billingemail to appear below the billingfirstname and billinglastname fields — no chance. Even thogh I have changed the order in the settings page exactly as I want it, the email adress field appear right below the basket without moving. Looks stupid.
    • I do not need billing address as my customers pay via paypal and will add those details there. I have therefore removed all mention of billing address in the settings — But oh wonder, the address field keeps appearing on my checkout page. Again, absolutely stupid asking for a billing address AND shipping address and then having the same questions being asked in paypal. For downloads I don’t even need a shipping address at all.

    Unfortunately this WP support form doesn’t allow searching within one particular plugin’s support forum. Therefore you might be asked certain questions over and over. I was unable to search if this questions had already been asked and answered.

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  • … it would also be helpful to have some sort of a “restore default” or “reset” button on the Checkout Settings page. Looks like once I’ve deleted a certain field (i.e. shippingcountry), I cannot get it back. I can only create new fields, but they don’t restore any of the standard labels.

    Plugin Author Justin Sainton


    Hi nadworks,

    Thanks for the feedback. I agree with you about the billing email, that’s pretty stupid. Also seems like a nice idea to have a restore defaults button. Feel free to open that as a feature request on GitHUb, it would definitely be helpful!

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