Support » Plugin: WooCommerce » Checkout field billing_neighborhood does not remain mandatory

  • Resolved nossileee

    (@nossileee)


    Hello, I need to leave the field at checkout as mandatory, and even configuring it to be, it doesn’t allow, it looks like a bug in the billing_neighborhood field.

    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter nossileee

    (@nossileee)

    Thread Starter nossileee

    (@nossileee)

    note that it appears only as an option (fill in if you want). But it must be mandatory.

    Plugin Support Rynald0s.a11n

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @nossileee!

    That isn’t a default field that is added with WooCommerce core.

    Can you please tell us a) how you added that field, and b) what plugin are you using to control the settings for that field, as seen in your screenshot?

    Additionally, also please send us your site status report. You’ll find that under “WooCommerce > Status” page.

    Cheers!

    Thread Starter nossileee

    (@nossileee)

    Hello, this field has not been added, for me it already existed, at least here in Brazil the neighborhood field, it is mandatory anywhere.
    It is not possible for customers to make a purchase without registering their neighborhood.

    There is a plugin called:
    https://br.wordpress.org/plugins/woocommerce-extra-checkout-fields-for-brazil/
    It may have been him who added this field.

    And the plugin I use to edit the fields, include, remove if desired and make it mandatory or optional is this:
    https://br.wordpress.org/plugins/woo-checkout-field-editor-pro/

    Funny that before I managed to leave the field as mandatory, it always worked. And now, in the latest updates, he hasn’t stayed.

    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @nossileee. Sorry that we missed your last response.

    On my site, these are the fields that come up for Brazil by default in WooCommerce:

    For help with any other fields, please contact the support of the extension used to add the field and make it mandatory.

    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @nossileee. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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