Title: checkout error only Chrome mobile
Last modified: December 23, 2020

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# checkout error only Chrome mobile

 *  Resolved [marsthedog](https://wordpress.org/support/users/marsthedog/)
 * (@marsthedog)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/checkout-error-only-chrome-mobile/)
 * Hello, Woocommerce processing with Moneris works fine with all browsers/platforms
   and has run normally until this week. On Google Chrome mobile only (ipad/iphone)
   the error occurs as soon as you go to the checkout page, without even entering
   anything:
 * ‘An error occurred with your payment, please try again or try another payment
   method’
 * It allows for you to enter billing details but when you reach the credit card
   field the page jumps to the top again, the keyboard slides to hidden, and so 
   entry is not possible. The CC fields are not greyed out, and all other information
   can be added (address etc).
 * Any thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/checkout-error-only-chrome-mobile/#post-13827319)
 * Hey [@marsthedog](https://wordpress.org/support/users/marsthedog/)
 * Which plugin do you use to accept payments through Moneris?
 *  Thread Starter [marsthedog](https://wordpress.org/support/users/marsthedog/)
 * (@marsthedog)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/checkout-error-only-chrome-mobile/#post-13828349)
 * Hi Senff. WooCommerce Moneris Gateway. If it helps – the problem happens as soon
   as you visit the checkout page, before any cc info can be entered.
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [5 years, 4 months ago](https://wordpress.org/support/topic/checkout-error-only-chrome-mobile/#post-13828727)
 * Hey again!
 * Assuming you purchased this from WooCommerce.com, it’s probably best to go ahead
   and work with the developers directly so that you have access to the premium 
   support you paid for.
 * Please contact us at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You may need to create an account before you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘checkout error only Chrome mobile’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/checkout-error-only-chrome-mobile/#post-13828727)
 * Status: resolved