Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
Did the problem start happening only after a recent update?
I have tried to reproduce this on my end, but I am able to correctly see the button to proceed to checkout, on the cart page of my site.
This seems to point out to the issue being specific to your site’s setup, rather than a widespread bug in the plugin. Because of this, I’d recommend to start by checking for potential conflicts.
Here’s what I’d suggest:
1. Switch the theme of your website to the free Storefront theme.
2. Deactivate all the plugins except for WooCommerce and check if the issue persists. If the problem is resolved then please move on to the next step.
3. Activate features one by one while testing for the issue, until you find the one that is causing this behavior.
I recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging. This plugin lets you copy and redeploy a WordPress site with minimal work.
Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
