Support » Theme: Storefront » Checkout “Billing Details” Storefront Crashed

  • Resolved anneklappe



    I am working with a child theme of Storefront. It works well for all areas but the checkout area “billing details” crashes.

    I have checked, if my overwrites of e.g. the input fields affects this, but it is not the case.

    Any help on this?

    Thanks a lot

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • RK


    Hi there,

    Would you mind elaborating a bit more on what you mean by the following:

    the checkout area “billing details” crashes.

    Are you seeing any fatal errors or is it a case of the layout not showing up as expected? The reason I’m asking is that when look at your checkout page, I’m seeing the following:

    broken storefront checkout layout
    Link to image:

    If you’re referring to the broken layout: This is happening because your child theme OR another plugin is loading the bootstrap CSS framework which is adding its own custom CSS for column. To illustrate that better, have a look at the following screenshot:

    plugin/theme conflict
    Link to image:

    Hi @rk,

    thanks for your reply and support.

    I am referring to the broken layout, this is correct. In fact, I am using bootstrap which is not visibly in conflict with other Storefront elements.

    Can you imagine a workaround for the “billing details” area? I tried to manually add -ms-flex: 0 0 8.333333%; as a style for col-1 but can not make it work.



    Automattic Happiness Engineer

    Hey @anneklappe – that’s not causing the issue, it’s your maximum width that is:

    If I change it to 100%, there’s no longer an issue:

    /* Full-width billing details */
    .col-2 {
        max-width: 100%;

    Link to image:

    Also, the flex value has no effect for these columns, so I’m not sure why you’re using them.

    Hi @job,

    thanks a lot, this was helpful and fixed the problems.



    Automattic Happiness Engineer

    Great to hear that. I’ll mark this thread as resolved then. Have a great weekend!

Viewing 5 replies - 1 through 5 (of 5 total)
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