Support » Plugin: WooCommerce » Checkout and cart pages not working

  • Resolved xthebhann

    (@xthebhann)


    Hello, my site is not working propertly. The checkout and cart pages show a white screen in all devices. I already try disabling all the plugins except woocommerce and using storefront. Also try to downgrade to 4.6.2 and didn’t work. Here is the erros logs https://ibb.co/Qm2Pxh3

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • The same thing happens to me, I need urgent help!!!!

    Thread Starter xthebhann

    (@xthebhann)

    What theme are you using?

    I using Hello Elementor

    Thread Starter xthebhann

    (@xthebhann)

    Not a theme problem apparently. I’m using electro.

    @xthebhanwp
    Whatever is going wrong is happening at line 42 of functions.php in your child theme. So not from your parent theme. This will be custom code. Did you write it or did a developer code it for you? This code is not available to forum members or the theme vendor, so not at all easy to debug remotely. What were the error messages when you used Storefront?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Just echoing what @lorro said here, that the issue is with line 42 of the custom functions in your functions.php file in your child theme, and you’ll want to start debugging there.

    I would check with your developer for more help with this issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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