@shielavirtucio Apologies for the late response, for some reason I neve received an email notification. Great to hear that it’s now working, thanks for following up with me and providing an update.
Why it’s working from another account is indeed unusual. On the account whereby it wasn’t working on can you share whether it’s a GSuite account? If you want to created a new WordPress administrator account I’m also curious to know if you login with that administrator account and attempt to setup Site Kit with that initial account does it proceed.
Hi,
Apologies also for the late response, will try this one.
Yes, it is a Gsuite account, I believe.
Thank you!
Interesting, I wonder is this email account (which Site Kit didn’t work on) a full administrator account, and if not are there any restrictions? You should be able to check with the Google Workspace (formerly GSuite) administrator on any restrictions for users.
Hi,
Thank you for your response.
I will check this Gsuite account if there are any restrictions.
I’ll keep you posted. Thanks
@shielavirtucio Just confirming that all is working well on your side? If so I’ll close out this support topic.
Hi,
Sorry for the late response.
When I tried to check with the Google Workspace(formerly GSuite) administrator on any restrictions for users, it keeps showing this https://prnt.sc/11q2qlu
Any reason why?
Thanks.
Thanks for the update and apologies for the delay. It looks like you’re not an admin of your particular Google Workspace,. While not being an expert on how Google Workspace works you could check with other regular users are they able to setup and use Site Kit.
Alternatively you could check with the Google Workspace administrator if known.
As you’re connected successfully from your own Google account I’ll close this support topic. I will also test out configurations from with a Google Workspace account, based on your experience. This may also assist other users who encountered the same setup issues, so many thanks for bringing it to our attention.
If you have any further queries be sure to reach out to us here.