Support » Plugin: Mailchimp for WooCommerce » Checkbox + PHP

  • Resolved marouwing

    (@marouwing)


    Hi Guys,

    I just installed your plugin and had few questions. I found couple of answers on this forum, but there are still 3 questions:

    1. is that possible to have the checkbox on the left and the writing on the right, same as the rest of the built-in questions at the checkout?
    https://www.dropbox.com/s/fxjr5i2qgefv5kx/Screen%20Shot%202016-12-08%20at%2010.17.46%20am.jpg?dl=0

    If not, can the incorrect placement be fixed? The text is in the different line compared to the checkbox.

    2. We use WPengine as our host and they still use 5.59 PHP version.
    Can I still use your plugin with that?

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mcsupport

    (@mcsupport)

    Hey @marouwing

    Thanks for your post. I’d be glad to help answer both questions.

    First, it will be necessary for the site to run on PHP version 5.6 or higher. If the site is not running on at least PHP 5.6, it will be recommended to upgrade to avoid any unexpected behavior or functionality.

    Next, as for this checkbox, there is not a built in way to change that order, though we can certainly help troubleshoot and see if there’s any way we can modify that. First, could you provide a few additional details?

    — The URL where this site can be found with the plugin installed
    –- The version of WordPress being used
    — The version of WooCommerce being used
    — The version of MailChimp For WooCommerce being used
    -– The theme being used
    –- If the site’s theme is switched to a default WordPress theme, does that error message persist?

    Thanks in advance for this! We’ll keep an eye out for your reply.

    Best,
    Malachite

    marouwing

    (@marouwing)

    Hi Malachite,

    The PHP issue has been resolved, we are running on PHP7 now.

    With the checkbox issue, please see my responses below:

    — The URL where this site can be found with the plugin installed
    http://bit.ly/1GXXo7z

    — The version of WordPress being used
    4.7.1

    — The version of WooCommerce being used
    2.6.13

    — The version of MailChimp For WooCommerce being used
    1.0.70

    — The theme being used
    Uplift by Swift Ideas

    — If the site’s theme is switched to a default WordPress theme, does that error message persist?
    Actually if using WP’s 2017 theme, it looks correct
    https://www.dropbox.com/s/oyln3e40mkejphr/Screen%20Shot%202017-01-19%20at%209.38.44%20pm.jpg?dl=0

    On my current theme, it looks like this:https://www.dropbox.com/s/mq97qq67cqk3oex/Screen%20Shot%202017-01-19%20at%209.40.12%20pm.jpg?dl=0
    (other way around and shifted)

    Would appreciate your help, thank 🙂
    M.

    Plugin Author mcsupport

    (@mcsupport)

    Hey @marouwing,

    Good to hear from you! I appreciate you sharing those details and screenshots. It looks like the site does meet all the minimum requirements for the plugin.

    It appears that there is a theme conflict between the MailChimp For WooCommerce and the Uplift theme being used. I’m going to pass this along to our team internally so we can track this for the future, though in the meantime, I’m afraid that it will be necessary to use a different theme to avoid that formatting issue.

    If you do have any further questions about this, feel free to write back and let us know.

    Thanks,
    Malachite

Viewing 3 replies - 1 through 3 (of 3 total)
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