• I use a marketing automation program and submit contact form 7 data from our site to the program for marketing opportunities. I created a form in Contact Form 7 which included two questions with checkboxes. In the form data, the field name I had selected is “checkbox-closedreason”, the form itself worked fine. The problem I encountered was that when the form is actually submitted the field name is changed from “checkbox-closedreason” to “checkbox-closedreason[]”.

    I couldn’t figure out why the information was not being populated in my marketing automation program, but I did a test (Google Chrome> F12> Network tab> submit a new contact form) and that’s how I found out that brackets were being added to my field name. Once I added the brackets in my marketing automation program to match what was being submitted I found that the information came in no problem. I am still on version 4.4.2 so I’m not sure if this has since been fixed but if not, it’s something that the plugin developer may want to look into.

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  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    checkbox-closedreason[] means it is an item in an array of fields sharing the same name checkbox-closedreason. It’s normal.

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