Support » Plugin: GamiPress - Gravity Forms integration » checkbox field not passing value

  • Resolved sarahangst

    (@sarahangst)


    I am trying to award a badge when a user submits a form with a specific field value. The specific field uses checkboxes. This data is not coming through in the logs. I have been successful awarding badges when the field is a drop-down selection, but not with checkboxes. Any help is appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author rubengc

    (@rubengc)

    Hi @sarahangst

    Our Gravitiy Forms integration will detect the field values in 2 ways:

    1) If field value is a single value, will compare if the requirement value is equal to the field value
    For single value, if you require that user needs to submit the field with the value “one”, users will need to enter (or choose if is a dropdown) exactly “one”

    2) If field value has multiples values (on checkboxes happens this), will compare if the requirement value is one of the values given
    For multiples values, if you require that user needs to submit the field with the value “one”, users will need to choose the value “one” from the checkboxes options

    Also, on logs, when user submits the form, you can see a log entry per field and see the field value GamiPress is getting from the event

    Best regards

    In my situation, in the logs, for checkbox fields, I see a field id, but the field value is empty. On drop down fields, I see the value the user selected.

    After sending some test data though my forms, it appears that checkbox fields are the only ones not sending data. Other fields that work properly for me are: drop down, single line text, date, multi select, and file upload. They all show a field value in the logs. But nothing with checkboxes is slowing any field value.

    Plugin Author rubengc

    (@rubengc)

    Hi @sarahangst

    Thank you so much for your tests and confirmation

    We are already investigating this issue an for sure we will release an update fixing it

    I will keep you updated here about any news and thank you so much for your patience

    Best regards

    Plugin Author rubengc

    (@rubengc)

    Hi @sarahangst

    We just released the update fixing this issue so now checkboxes are correctly working again

    Best regards

    Perfect! Thank you. It’s working splendidly!

    Plugin Author rubengc

    (@rubengc)

    Nothing @sarahangst

    Thank you for report us this issue and contribute to the improvement of GamiPress!

    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.