Viewing 3 replies - 1 through 3 (of 3 total)
  • Edward

    (@edwardinstinct)

    It’s possibly related to a conflict with a plugin or the theme.

    To test for plugin or theme conflict.

    1. disable all plugins other than the store plugin
    2. enable a default wordpress theme such as 2013
    3. go to Settings > Store > Presentation and click “Flush Theme Cache”
    4. Clear your browser cache

    Now test the functionality of adding an existing file.

    Regards
    Edward

    Thread Starter igrowkids

    (@igrowkids)

    Thanks so much for looking at this Edward…but unfortunately it didn’t resolve the issue (but I do have a good procedure to check for other problems in future – tx).

    With all plugins deactivated (including Gold cart) + 2013 theme activated + cleared browser cache my navigation links for pages were returning a listing of individual products.

    DO you have any suggestion for what I should try next?

    Edward

    (@edwardinstinct)

    While testing did you still get the “no posts matched” message or was that working?
    With Gold Cart disabled your products would be displayed as a list.
    You can leave Gold Cart active while testing.

    Regards
    Edward

Viewing 3 replies - 1 through 3 (of 3 total)
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