Title: Check out Error Last modified: November 4, 2020 --- # Check out Error * Resolved [chevan777](https://wordpress.org/support/users/chevan777/) * (@chevan777) * [5 years, 6 months ago](https://wordpress.org/support/topic/check-out-error-4/) * I cant seem to remove a mandotory field in rthe check out on woocommerce. Order Location. This problem was not there previously. I cannot move to payment options. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcheck-out-error-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/) * (@battouly) * [5 years, 6 months ago](https://wordpress.org/support/topic/check-out-error-4/#post-13623278) * Hi [@chevan777](https://wordpress.org/support/users/chevan777/)! * Are you using a plugin to edit the checkout fields or code customizations? * It will be great if you could share your current System Status Report too. You can get it by navigating to the `WooCommerce / Status` section of your site. Once there, click on the `Get system report` button and then copy it by clicking on the `Copy for support` button. Then paste it here in a comment. * I see the checkout option is missing. Did this happen recently after you made some changes to the site? * Please share all details that can help understand the problem easily. * Best, * Thread Starter [chevan777](https://wordpress.org/support/users/chevan777/) * (@chevan777) * [5 years, 6 months ago](https://wordpress.org/support/topic/check-out-error-4/#post-13639746) * ``` ### WordPress Environment ### WordPress address (URL): http://thecurryboss.co.za Site address (URL): http://thecurryboss.co.za WC Version: 4.6.1 REST API Version: ✔ 4.6.1 WC Blocks Version: ✔ 3.4.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.6.2 Log Directory Writable: ✔ WP Version: 5.5.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.1.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 64 MB PHP Time Limit: 600 PHP Max Input Vars: 2000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.3.24-MariaDB-cll-lve Max Upload Size: 60 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.6.1 WC Database Prefix: wplu_ Total Database Size: 11.17MB Database Data Size: 7.92MB Database Index Size: 3.25MB wplu_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wplu_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wplu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wplu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_actionscheduler_actions: Data: 2.02MB + Index: 0.47MB + Engine InnoDB wplu_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_actionscheduler_logs: Data: 0.28MB + Index: 0.22MB + Engine InnoDB wplu_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wplu_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_options: Data: 3.11MB + Index: 1.03MB + Engine InnoDB wplu_postmeta: Data: 1.47MB + Index: 0.30MB + Engine InnoDB wplu_posts: Data: 0.16MB + Index: 0.06MB + Engine InnoDB wplu_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wplu_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wplu_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wplu_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wplu_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wplu_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wplu_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wplu_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 162 custom_css: 1 customize_changeset: 6 nav_menu_item: 14 page: 15 post: 1 product: 12 product_variation: 70 revision: 22 shop_coupon: 1 shop_order: 21 wpcf7_contact_form: 2 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (16) ### Akismet Anti-Spam: by Automattic – 4.1.7 All-in-One WP Migration Google Drive Extension: by ServMask – 2.61 All-in-One WP Migration: by ServMask – 7.29 Contact Form 7: by Takayuki Miyoshi – 5.3 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.12.3 Jetpack by WordPress.com: by Automattic – 8.8.2 Google Ads & Marketing by Kliken: by Kliken – 1.0.6 – Installed version not tested with active version of WooCommerce 4.6.1 Max Mega Menu: by megamenu.com – 2.9.1 One Click Demo Import: by ProteusThemes – 2.6.1 Store Hours Manager for WooCommerce: by BizSwoop a CPF Concepts LLC Brand – 4.0.12 – Installed version not tested with active version of WooCommerce 4.6.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.4 – Installed version not tested with active version of WooCommerce 4.6.1 Direct Checkout for WooCommerce: by QuadLayers – 2.4.2 – Installed version not tested with active version of WooCommerce 4.6.1 WooCommerce: by Automattic – 4.6.1 (update to version 4.6.2 is available) WP Cafe: by Themewinter – 1.1.2 WP Reset: by WebFactory Ltd – 1.80 YITH WooCommerce Wishlist: by YITH – 3.0.15 ### Inactive Plugins (5) ### Facebook for WooCommerce: by Facebook – 2.1.3 Mailchimp for WooCommerce: by Mailchimp – 2.4.5 – Installed version not tested with active version of WooCommerce 4.6.1 RARA One Click Demo Import: by raratheme – 1.2.8 Really Simple SSL: by Really Simple Plugins – 3.3.5 Zapper Payments for WooCommerce: by Zapper Development – 2.1.3 – Installed version not tested with active version of WooCommerce 4.6.1 ### Settings ### API Enabled: – Force SSL: ✔ Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #10 - /?page_id=10 Cart: #613 - /?page_id=613 Checkout: #615 - /?page_id=615 My account: #13 - /?page_id=13 Terms and conditions: ❌ Page visibility should be public ### Theme ### Name: ShoppingCart Version: 1.0 (update to version 1.1.2 is available) Author URL: https://themefreesia.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Action Scheduler ### Complete: 1,414 Oldest: 2020-10-09 14:08:24 +0000 Newest: 2020-11-09 14:05:53 +0000 Pending: 2 Oldest: 2020-11-09 14:20:53 +0000 Newest: 2020-11-09 14:20:53 +0000 ``` * [Rynald0s](https://wordpress.org/support/users/rynald0s/) * (@rynald0s) * Automattic Happiness Engineer * [5 years, 5 months ago](https://wordpress.org/support/topic/check-out-error-4/#post-13671305) * Hi [@chevan777](https://wordpress.org/support/users/chevan777/)! * Can you please tell us a bit more about what mandatory field you are trying to move/remove, and also what you’ve already tried to achieve this? * Cheers! * Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * (@drwpcom) * [5 years, 5 months ago](https://wordpress.org/support/topic/check-out-error-4/#post-13703318) * Hi [@chevan777](https://wordpress.org/support/users/chevan777/). We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Check out Error’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 4 replies * 4 participants * Last reply from: [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/check-out-error-4/#post-13703318) * Status: resolved