Title: Cheatin’ error Last modified: September 1, 2016 --- # Cheatin’ error * Resolved [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/) * Hi, * I am receiving this error “Cheatin’ uh? You are not allowed to customize the appearance of this site.” * I am able to login in successfully using CAS, but get this error after I click customize in appearance. When I disable the cas cassify plugin, it works fine. * I am using WordPress version 4.5.3 and I got the same problem with version 4.5.2. * Any idea why I am receiving this error? * Thank you, Rusul * [https://wordpress.org/plugins/wp-cassify/](https://wordpress.org/plugins/wp-cassify/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529417) * Hi, * I’ve not reproduced the bug. What’s the theme you’re using ? * Best regards. * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529420) * Hi, * We are using a customized theme. I tried to attach it for you to test, but couldn’t find an attachment button. * Any suggestions about how to solve this problem? * Thank you for your help, Rusul * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529430) * Hi, * Can you transfer me the theme via DropBox, Wetransfer or another. My email is [aa_francois@yahoo.fr](https://wordpress.org/support/topic/cheatin-error/aa_francois@yahoo.fr?output_format=md). * It’s difficult to solve the problem if can’t test your theme. * Best regards. * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529448) * I sent you the theme via dropbox. * Thank you for your help, Rusul * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529449) * Also, we have other customized themes for other websites and we are having the same problem with all of them. * Thank you, Rusul * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529459) * I think the problem provide that you’ve not the same privilege level when you’re connected throught CAS authentication via WP Cassify and via classic local WordPress auth. * Compare you’re wordpress user account role in two case. * I’ve tested you’re theme. It works like a charm when i’m connected via WP Cassify with user account which have administrator role in blog. * Best regards. * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529460) * Hi, * I changed my account privilege to administrator role, but I am still having the same error. * Any other idea? * It would be great if you can send me a document in English, I don’t know french. * Thank you for your help, Rusul * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529463) * Hi, * Try to create another admin account and then connect with the new admin account. Try to customize appearance. * See this : [https://wordpress.org/support/topic/customise-1?replies=5](https://wordpress.org/support/topic/customise-1?replies=5) * Best regards. * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529492) * Hi, * I created a new admin user and I am still having the same issue. Any ideas? * Thank you for your help, Rusul * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529500) * I also disabled all the plugins except cassify and I wasn’t able to customize the appearance. The customize option only works when cassify is disabled. * Thank you, Rusul * Thread Starter [ralsalih](https://wordpress.org/support/users/ralsalih/) * (@ralsalih) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529501) * I found that the cassify plugin works only with single sites, not multisites. Is your plugin supposed to work with multisite, if yes please let me know what can I do? * Thank you for your help, Rusul * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 9 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529502) * Hi, * Plugin works with multisite. I’ve installed your theme on my installation and I was able to customize the appearance. So, I think the problem become from your WordPress installation. You can try to make the test on a fresh WordPress install. * Best regards. * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 8 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529551) * No answer from one month, so i close ticket. * Plugin Author [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * (@aaf017) * [9 years, 8 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529552) * I close ticket. Sorry. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Cheatin’ error’ is closed to new replies. * ![](https://ps.w.org/wp-cassify/assets/icon-256x256.png?rev=3112582) * [WP Cassify](https://wordpress.org/plugins/wp-cassify/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-cassify/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-cassify/) * [Active Topics](https://wordpress.org/support/plugin/wp-cassify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-cassify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-cassify/reviews/) ## Tags * [cheatin](https://wordpress.org/support/topic-tag/cheatin/) * 14 replies * 2 participants * Last reply from: [Alain-Aymerick FRANCOIS](https://wordpress.org/support/users/aaf017/) * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/cheatin-error/#post-7529552) * Status: resolved