Title: Chatbot is not working
Last modified: September 22, 2020

---

# Chatbot is not working

 *  Resolved [rubeshmurthyg](https://wordpress.org/support/users/rubeshmurthyg/)
 * (@rubeshmurthyg)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/chatbot-is-not-working/)
 * I have created a chatbot using IBM Watson Assistant and deployed successfully
   in the WordPress site. But it is blank and it is not responding.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fchatbot-is-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Intela-bot Help](https://wordpress.org/support/users/intelahelp/)
 * (@intelahelp)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/chatbot-is-not-working/#post-13438634)
 * Hello [@rubeshmurthyg](https://wordpress.org/support/users/rubeshmurthyg/).
 * To solve your problem we need extended information about your plugin installation.
   To get the file with the extended information, follow these steps:
    - Go to your WordPress Dahsboard ([sample screenshot](https://i.imgur.com/ReuN5rZ.png))
    - Go to “Watson Assistant” > “Set Up Chatbot” in the left menu ([sample screenshot](https://i.imgur.com/zFebbQi.png))
    - On the “Set Up Your Chatbot” page go to “Having Issues?” tab ([sample screenshot](https://i.imgur.com/YarnnMD.png))
    - On the “Having Issues?” tab, download full log file with extended information
      by following the link ([sample screenshot](https://i.imgur.com/ZRDa4tr.png)).
      Don’t publish it openly on sites like WordPress Forums as it may contain sensitive
      information.
    - Send email with description of your issue and attached file to [help@intela.io](https://wordpress.org/support/topic/chatbot-is-not-working/help@intela.io?output_format=md)
 *  Plugin Author [Intela-bot Help](https://wordpress.org/support/users/intelahelp/)
 * (@intelahelp)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/chatbot-is-not-working/#post-13447100)
 * Hello [@rubeshmurthyg](https://wordpress.org/support/users/rubeshmurthyg/).
 * After checking your credentials from the log file using curl requests described
   in the [API documentation](https://cloud.ibm.com/apidocs/assistant/assistant-v2),
   we get the same error every time: “{“error”:”No skills found for the assistant”,“
   code”:400}”.
    Please make sure you have successfully added the skill to your 
   Assistant. To learn how to work with chatbot, please take this [free course](https://cognitiveclass.ai/courses/how-to-build-a-chatbot).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Chatbot is not working’ is closed to new replies.

 * ![](https://ps.w.org/conversation-watson/assets/icon-256x256.png?rev=1684465)
 * [Chatbot with IBM watsonx Assistant](https://wordpress.org/plugins/conversation-watson/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/conversation-watson/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/conversation-watson/)
 * [Active Topics](https://wordpress.org/support/plugin/conversation-watson/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/conversation-watson/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/conversation-watson/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Intela-bot Help](https://wordpress.org/support/users/intelahelp/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/chatbot-is-not-working/#post-13447100)
 * Status: resolved