Title: Chatbot is endlessly generating answer
Last modified: November 16, 2023

---

# Chatbot is endlessly generating answer

 *  Resolved [thomasmoowy](https://wordpress.org/support/users/thomasmoowy/)
 * (@thomasmoowy)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/chatbot-is-endlessly-generating-answer/)
 * Dear Jordy/other support team members,
 * I’ve recently decided to start testing out this amazing plugin to integrate chat
   GPT as a search engine tool on our website. Yet I haven’t managed to get the 
   plugin working yet. So far I have installed the plugin on our test environment
   and connected the openAI API. Even with the standard parameters in the AI Engine
   Backend in WooCommerce the chatbot doesn’t generate responses. The chatbot is
   stuck as seen in the screenshot. Is there something I’m missing? Any help is 
   greatly appreciated!
 * > [View post on imgur.com](https://imgur.com/ehVRm9i)
 * Best regards,
 * Thomas

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Val Meow](https://wordpress.org/support/users/valwa/)
 * (@valwa)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/chatbot-is-endlessly-generating-answer/#post-17210349)
 * Hey [@thomasmoowy](https://wordpress.org/support/users/thomasmoowy/)! 👋
 * Could you please check your developer’s console as well as your PHP logs to ensure
   no errors are happening?
 * As a good first step, try disabling other plugins to ensure there are no compatibility
   issues taking place. It’s also good practice to use a supported version of PHP
   and the latest version of the plugin.
 * I noticed the button is showing “clear,” which should only be displayed when 
   the answer has already been generated. I believe this is specific to your case.
   If you need further assistance, you can join me directly through our [support platform](https://meowapps.com/support/).
   😊
 *  Thread Starter [thomasmoowy](https://wordpress.org/support/users/thomasmoowy/)
 * (@thomasmoowy)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/chatbot-is-endlessly-generating-answer/#post-17214488)
 * Hi Val,
 * Thanks for the assistance! I took a look at the PHP logs and noticed the plugin
   exceeded our memory limit on our test website. Now that we upped our memory limit
   the plugin works.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Chatbot is endlessly generating answer’ is closed to new replies.

 * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928)
 * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ai-engine/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ai-engine/)
 * [Active Topics](https://wordpress.org/support/plugin/ai-engine/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ai-engine/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ai-engine/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [thomasmoowy](https://wordpress.org/support/users/thomasmoowy/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/chatbot-is-endlessly-generating-answer/#post-17214488)
 * Status: resolved