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[resolved] Chat window doesn't load many times (2 posts)

  1. davide.c29
    Member
    Posted 1 year ago #

    Hello,
    I noticed that chat window appears only if I save settings, but if I close and re-open my site it disappears again.

    How can I fix it? Using WP 3.4.1.

    Thanks

    https://wordpress.org/plugins/wp-live-chat-support/

  2. WP-LiveChat
    Member
    Plugin Author

    Posted 1 year ago #

    Hi davide.c29

    On the basic the chat window only appears if you are logged into your admin, otherwise it doesn't display anything if your logged out.

    Also I recommend upgrading your wordpress install to the latest version.

    Kind Regards
    Mark

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