Support » Plugin: Tawk.To Live Chat » Chat widget not visible

  • schotsl

    (@schotsl)


    I’m trying to implement the tawk.to chat widget in our WordPress site, I’ve tried using the plugin and just the pasting the script in the header, footer, and body but nothing has worked so far.

    In order to debug, I’ve disabled every plugin (except ACF pro since our theme uses its function on the init hook so the page wouldn’t load without it). As for the theme we’re using, I sadly can’t share it here since we wrote it our self.

    If you take a look at this picture of the network tab you should see that everything loads fine (I filtered out everything but any requests that include ‘hawk’).

    If I take a look at the HTML I can see that the widget has been created but ‘display’ is set to ‘none’ (so I assume there is a setting somewhere that hides the widget?) but If I remove this property manually I can see the widget but when I send a message it keeps loading..

    Any help would be appreciated!

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Viewing 3 replies - 1 through 3 (of 3 total)
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